Hybrid Implementation Lead - Client Onboarding & PM

Crafty; Chicago (IL); Hybrid; USD 73,000 - 86,000; Full time

Benefits offered by this job

Unlimited paid time off

Health insurance

401k contribution

Job summary

Crafty in Chicago is seeking an experienced Implementation Project Manager to lead the deployment of its services and products to new clients. This hybrid role requires strong project management skills and effective client engagement.

The ideal candidate will have 3-6 years of experience, preferably in the Hospitality or SaaS sectors, and be adaptable to dynamically evolving client needs.

Crafty offers a competitive salary range of $73,000 to $86,000, alongside excellent benefits including unlimited PTO and a healthcare plan.

Qualifications

• 3-6 years of experience in relevant roles, preferably in Hospitality, SaaS, or Construction/Design.
• Experience in client-facing roles, managing software and system implementations.

Responsibilities

• Lead deployment of products and services for new clients.
• Act as main contact for clients, providing training and support.

Skills

Project Management

Client Engagement & Onboarding

Effective Communication

Cross-Functional Collaboration

Process Creation and Improvement

Product Knowledge

Adaptable

Education

3-6 years of experience in Implementation or Project Management

PMP or comparable certification

Job description

Crafty in Chicago is seeking an experienced Implementation Project Manager to lead the deployment of its services and products to new clients. This hybrid role requires strong project management skills and effective client engagement.

The ideal candidate will have 3-6 years of experience, preferably in the Hospitality or SaaS sectors, and be adaptable to dynamically evolving client needs.

Crafty offers a competitive salary range of $73,000 to $86,000, alongside excellent benefits including unlimited PTO and a healthcare plan.