Hybrid Imaging Systems Analyst - Epic & Radiation Oncology

Stanford Health Care; California (MO); Hybrid; USD 113,000 - 149,000; Full time

Job summary

Stanford Health Care seeks a Clinical Associate Systems Analyst II to support core applications for high-quality patient care in Palo Alto, CA. The role requires Epic modules knowledge and certification within 6 months.

You will provide tier-2 incident support, monitor production apps daily, and coordinate with IT teams on deployments, upgrades, and testing. A bachelor’s degree in a related field and six months of healthcare/tech experience are required.

Qualifications

• Six months of healthcare or technology-related work experience (Required).
• Bachelor's degree in a directly-related field from an accredited college or university; Epic certification within 6 months.
• Epic certification in relevant module(s) within 6 months of employment date.
• Mid-level Microsoft Office skills.
• Ability to diagnose and resolve routine technology problems.
• Ability and desire to learn to resolve specialized and advanced technology problems.
• Ability to establish tasks and timelines for outcomes.
• Ability to communicate professionally with coworkers and clients.
• Ability to collaborate with stakeholders and learn new skills.
• Ability to adhere to operational standards, policies, and procedures.
• Ability to identify risks and develop solutions.

Responsibilities

• Provide tier-2 support of application incidents reported through the help desk.
• Perform daily monitoring of applications in production use.
• Coordinate application support with IT teams including Infrastructure, Integration, Reporting, and the help desk.
• Assist in the implementation of low complexity tools and workflows.
• Assist in the upgrade of applicable software or enhancements to existing workflows.
• Assist in testing required for new implementations, enhancements, or upgrades.
• Modify tables and master files under the direction of senior team members.
• Implement changes using documented procedures compliant with department policies.
• Participate in team and cross-team meetings and maintain meeting records.
• Provide ongoing troubleshooting, support, and maintenance of applications; including 24/7 on-call coverage as required.
• Take ownership of low complexity issues and liaise with customers and other staff to resolve.

Skills

Microsoft Office

Troubleshooting

Learning new skills

Communication

Team collaboration

Problem solving

Time management

Education

Bachelor's degree in IT/CS/Business/Management Systems/Electronics/Computer Engineering/Health Information Management or related field

Epic certification within 6 months of employment

Tools

Epic Systems

Job description

Stanford Health Care seeks a Clinical Associate Systems Analyst II to support core applications for high-quality patient care in Palo Alto, CA. The role requires Epic modules knowledge and certification within 6 months.

You will provide tier-2 incident support, monitor production apps daily, and coordinate with IT teams on deployments, upgrades, and testing. A bachelor’s degree in a related field and six months of healthcare/tech experience are required.