Hybrid HR Service Center Coordinator

University of Texas; Austin (TX); Hybrid; USD 49,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Tuition assistance

LinkedIn Learning training

Job summary

University of Texas at Austin is hiring an Operations Coordinator for the HR Service Center in Austin, TX. The role manages daily HR operations across multiple channels, ensuring service levels and workflow efficiency.

The position requires a Bachelor's in HR (or related) with experience, or a high school diploma with extensive relevant work experience. It offers a hybrid schedule with background checks and a strong benefits package.

Qualifications

• Bachelor’s degree in Human Resources or related field with 2 years of experience; OR HS diploma with 6 years of related experience.
• Experience coordinating work in a fast-paced, high-volume environment with competing priorities.

Responsibilities

• Coordinate daily operations of the HR Service Center across channels (phone, email, case management, in-person).
• Monitor workload, productivity, staffing coverage, and performance metrics to identify bottlenecks.
• Provide operational support during peak periods and assist with training coordination and process improvements.

Skills

Organizational skills

Communication skills

MS Office

Attention to detail

Education

Bachelor’s degree in Human Resources

High school diploma or GED

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

University of Texas at Austin is hiring an Operations Coordinator for the HR Service Center in Austin, TX. The role manages daily HR operations across multiple channels, ensuring service levels and workflow efficiency.

The position requires a Bachelor's in HR (or related) with experience, or a high school diploma with extensive relevant work experience. It offers a hybrid schedule with background checks and a strong benefits package.