Hybrid HR Operations & Onboarding Coordinator

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

Retirement plans with university‑level

Tuition assistance and reimbursement

Job summary

Harvard University Central Administration (CADM) is seeking an HR Coordinator to support onboarding, employee lifecycle processes, and HR operations. The role focuses on delivering a positive experience for new hires and current staff, while collaborating with a broad internal audience in a hybrid Cambridge-based environment.

The ideal candidate will bring a college degree (or equivalent), 3+ years in customer service, strong data and systems aptitude (PeopleSoft, Smart Recruiters, QlikView) and

Qualifications

• College degree preferred, or equivalent combination of education and relevant office experience.
• Three or more years of related experience in a customer service focused environment.

Responsibilities

• On/Offboarding Logistics: send onboarding materials, track paperwork, advise on contingent labor, manage records and payroll interfaces.
• Primary Intake: answer questions, schedule meetings, manage HR inbox and communication channels.
• HRIS/Reporting/Payroll interface: maintain position tracking, update systems, generate census reports and ad hoc data.
• Pro forma and Nonstandard Letters/Document Preparation: draft letters and separation materials; coordinate project issues.
• Program administration: unemployment claims, extended part-time admin, Harvard-wide programs support.
• Oversight of Internal Documentation: manage digital files, develop HR processes and guidelines.
• HR Communications and Engagement: draft communications, support events and maintain HR site content.

Skills

Customer service

Communication

Attention to detail

Organization

Problem solving

Education

College degree preferred

Tools

PeopleSoft

Smart Recruiters

Aurora

QlikView

Job description

Harvard University Central Administration (CADM) is seeking an HR Coordinator to support onboarding, employee lifecycle processes, and HR operations. The role focuses on delivering a positive experience for new hires and current staff, while collaborating with a broad internal audience in a hybrid Cambridge-based environment.

The ideal candidate will bring a college degree (or equivalent), 3+ years in customer service, strong data and systems aptitude (PeopleSoft, Smart Recruiters, QlikView) and