Hybrid HR Operations Lead - Higher Education

University of Minnesota; Minneapolis (MN); Hybrid; USD 87,000 - 90,000; Full time

Benefits offered by this job

Regents Tuition Benefit

Public Service Loan Forgiveness (PSLF)

HSA contributions

Disability and life insurance

Job summary

The University of Minnesota School of Dentistry is hiring a Human Resources Operations Lead to oversee HR operations, partner with departments, and provide generalist support for faculty, staff, and students. The role emphasizes policy development, payroll/pCard administration, employee relations, onboarding, and program administration within a hybrid work setting.

The position includes responsibilities across onboarding, performance management, resident and adjunct faculty support, training,

Qualifications

• BA/BS degree plus at least four years of HR generalist experience, or a combined education and experience totaling at least eight years.
• Strong attention to detail
• Excellent written and oral communication skills
• Ability to effectively manage and prioritize multiple tasks with accuracy

Responsibilities

• Develop and update HR policies and procedures to address the needs of SOD staff, faculty, and students, i.e., compensation and recruitment guides, as well as any other tasks assigned
• Serves as the primary PCard holder for the office; Completes the required training to obtain a University PCard; Maintains appropriate use of the PCard; Pays office invoices; Reconciles PCard accurately in accordance with University Policies
• Own and communicate information and answer questions regarding the employee recognition program; Monitor program funds for acceptable use
• Own the annual Service Awards Process and program, alongside the Dean's Office
• Serve as a partner on the HR team, sharing knowledge and providing technical guidance and problem-solving
• Consult with and advise management and employees on HR issues for assigned department(s)
• Partner with Department Administrators on initiatives and projects while fostering a collaborative team environment
• In the performance management process: Support the University of Minnesota's performance management philosophy, which includes goal setting, regular check-ins, probationary and annual reviews. This is to be done in partnership with the HR Consultant
• Advise supervisors on performance management solutions (in consultation with the HR Consultant).
• Lead employee relations investigations, documentation, and issuing discipline up to and including termination of appointment, for assigned department(s)
• Create and execute action plans as appropriate
• Resident Support: Coordinates the end-to-end onboarding lifecycle for new residents, including hiring logistics, compliance verification, and the execution of orientation sessions
• Partners with divisions and the Advanced Education Coordinator to accurately and efficiently offboard residents
• Consults with Program Directors to navigate complex residency requests, including program extensions, leaves of absence, and time-off tracking
• Adjunct Faculty Support: Partners with divisions to request, hire, and onboard new adjunct faculty
• Continuously updates adjunct appointments and pay based on the adjunct roster
• Provide contract interpretation for labor-represented employees and interpretation of university policy for all employee groups
• Coordinate communication with team members and management on evaluating disability accommodations, Equal Opportunity and Title IX, leaves of absence, and resolving certain situations related to policies, procedures, and HR issues
• Other duties as assigned
• Facilitate training and development for supervisors and employees on organizational effectiveness issues, such as HR administration compliance and process improvement efforts involving change management
• Facilitate the mid-probationary review process by assigning evaluations and following up with leadership to ensure new employees receive timely feedback
• HR Reporting/Analytics: Provides bi-weekly and monthly staff reporting to the Dean, HR Director, and other internal stakeholders
• Creates and provides HR metrics upon request
• Serves as the HR office contact for external partners such as faculty affairs, finance, etc.

Skills

Attention to detail

Communication skills

Time management

Education

BA/BS degree

4+ years HR generalist experience

Tools

TDX ticketing

PeopleSoft HRMS

Training sessions hosting

Job description

The University of Minnesota School of Dentistry is hiring a Human Resources Operations Lead to oversee HR operations, partner with departments, and provide generalist support for faculty, staff, and students. The role emphasizes policy development, payroll/pCard administration, employee relations, onboarding, and program administration within a hybrid work setting.

The position includes responsibilities across onboarding, performance management, resident and adjunct faculty support, training,