Hybrid Hearing Care Tech & Patient Experience

Virsono Hearing Center; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Virsono Hearing Center in San Diego, CA, seeks a Treatment Tech & Patient Care Coordinator to support audiologists and ENT providers by preparing treatment rooms, assisting with hearing evaluations, and managing equipment.

You will check in patients, collect information, coordinate appointments, and help with follow-up care, while educating patients about hearing care and facilitating virtual or concierge appointments as needed.

Qualifications

• Greeting and checking in patients in a fast-paced clinic.
• Managing patient flow and appointment scheduling.
• Accurate documentation in clinical systems.
• Ability to work with electronic health records and clinical software.
• Clear verbal and written communication with patients and teams.
• Professionalism, confidentiality, and patient-centered care.

Responsibilities

• Prepare treatment rooms and assist with hearing evaluations.
• Coordinate appointments and follow-up care.
• Educate patients about hearing care and care options.
• Support virtual and concierge appointments as needed.
• Collaborate with audiologists and ENT staff to ensure smooth operations.

Skills

Patient care

Appointment scheduling

Communication skills

Attention to detail

Teamwork

Medical terminology

Education

High school diploma or equivalent

Medical/audiology assistant certification

Tools

Electronic Health Records

Clinical software

Medical devices

Job description

Virsono Hearing Center in San Diego, CA, seeks a Treatment Tech & Patient Care Coordinator to support audiologists and ENT providers by preparing treatment rooms, assisting with hearing evaluations, and managing equipment.

You will check in patients, collect information, coordinate appointments, and help with follow-up care, while educating patients about hearing care and facilitating virtual or concierge appointments as needed.