Hybrid Healthcare Support Specialist

SupportFinity™; Las Vegas (NV); Hybrid; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive Compensation

Medical Benefits

Retirement Plans

Wellness Programs

Ongoing Learning Opportunities

Job summary

SupportFinity™ is hiring a Care Specialist I in Las Vegas, NV for a hybrid role requiring 3 days in the office. This position focuses on managing inbound calls related to human resources inquiries and ensuring excellent customer service.

The ideal candidate has at least a year of experience in a busy call center, strong communication skills, and the ability to commute to the office regularly. We offer competitive pay and a supportive work environment.

Qualifications

• Ability to commute into the Las Vegas, NV office 3 times a week.
• At least 1 year of experience in a high-volume call center.
• Strong verbal and written communication skills.

Responsibilities

• Manage high-volume inbound/outbound service center calls.
• Provide exceptional customer service and address all inquiries.
• Conduct status reviews to ensure service delivery and compliance.

Skills

Customer Service Experience

Call Center Experience

Empathy

Verbal Communication

Attention to Detail

Tools

Salesforce

Medflyt

Verint

Job description

SupportFinity™ is hiring a Care Specialist I in Las Vegas, NV for a hybrid role requiring 3 days in the office. This position focuses on managing inbound calls related to human resources inquiries and ensuring excellent customer service.

The ideal candidate has at least a year of experience in a busy call center, strong communication skills, and the ability to commute to the office regularly. We offer competitive pay and a supportive work environment.