Hybrid Customer Care Specialist – Inbound Support

Life Extension Foundation Buyers Club Inc

Nevada (IA)

Hybrid

USD 36,000 - 48,000

Full time

7 days ago

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Job summary

Life Extension Foundation Buyers Club Inc in Las Vegas, NV is seeking a Customer Care Representative - Tier 1 to handle inbound calls, process orders, and address questions with professionalism. This full-time hybrid role requires strong communication, reliability, and a customer-first mindset, with two onsite days per week.

This fast-paced team focuses on delivering exceptional service, continuous learning, and growth opportunities within a supportive environment.

Qualifications

High school diploma or equivalent.
Customer service or call center experience preferred.
Strong communication skills and customer satisfaction focus.
Ability to stay calm, professional, and detail-oriented while multitasking across systems.
Reliable attendance, punctuality, basic Microsoft Office skills, and willingness to learn.

Responsibilities

Provide friendly, professional support on inbound customer calls.
Listen to customers’ needs, answer questions, and provide clear, accurate information.
Process orders accurately while maintaining a positive customer experience.
Resolve customer concerns with patience, ownership, and a focus on satisfaction.
Document interactions and use multiple systems with accuracy and attention to detail.
Meet expectations for service quality, productivity, attendance, and customer satisfaction.