Hybrid Healthcare Billing & Financial Services Associate

Northwell; Melville (NY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Northwell is seeking a customer-focused Associate Financial Services Representative to verify insurance benefits, obtain pre-authorization, and support patient billing. The role emphasizes delivering seamless service experiences and coordinating with nursing staff on program activities.

The ideal candidate will have a High School Diploma or equivalent, with an Associate’s Degree or related experience preferred. 0-1 years of relevant experience is a plus as the team operates in a hybrid setting.

Qualifications

• High School Diploma or equivalent is required.
• Associate’s Degree or equivalent combination of education and related experience preferred.
• 0-1 years relevant experience preferred.

Responsibilities

• Assists in the verification of insurance benefits for services prior to admission.
• Obtains timely pre-authorization for all outpatient and inpatient services.
• Create flawless experiences for our customers by addressing inquiries and resolving service issues including accounts receivable and payment plans.
• Helps in coordinating inpatient billing.
• Provides support for all finance issues ensuring compliance with regulations and contractual obligations.
• Assists in patient billing and maintaining pertinent records for certification maintenance.
• Coordinates with nursing staff in planning and organizing program activities.
• Routine, structured tasks with limited variance; escalates significant issues as needed.

Education

High School Diploma or equivalent

Associate’s Degree or equivalent

Job description

Northwell is seeking a customer-focused Associate Financial Services Representative to verify insurance benefits, obtain pre-authorization, and support patient billing. The role emphasizes delivering seamless service experiences and coordinating with nursing staff on program activities.

The ideal candidate will have a High School Diploma or equivalent, with an Associate’s Degree or related experience preferred. 0-1 years of relevant experience is a plus as the team operates in a hybrid setting.