Hybrid Health Enrollment Specialist

Multnomah County; Gresham (OR); Hybrid; USD 38,000 - 47,000; Full time

Benefits offered by this job

Employer-funded retirement savings

Health/dental insurance at low cost

Paid parental leave

Wellness programs

Work-life balance focus

Job summary

Multnomah County is seeking a Registration and Enrollment Specialist to greet clients and guide them through health program enrollment at the East County Health Center in Gresham, OR. You will screen for eligibility across Oregon Health Plan, Medicare, and related programs and maintain accurate client records within Epic EHR.

The role emphasizes outreach to diverse communities, collaboration with interpreters, and support for vulnerable clients with benefit navigation.

Qualifications

• Experience conducting in-person client interviews to collect sensitive data.
• Ability to explain program rules and assess eligibility for health programs.
• Experience with data collection and records management.

Responsibilities

• Conduct in-person and phone interviews to assess client needs and determine program eligibility.
• Maintain accurate client records and submit required documentation.
• Coordinate with state agencies and providers to ensure ongoing eligibility.

Skills

In-person interviews

Customer service

Communication

Problem solving

Education

Associate degree

Tools

Epic EHR

Job description

Multnomah County is seeking a Registration and Enrollment Specialist to greet clients and guide them through health program enrollment at the East County Health Center in Gresham, OR. You will screen for eligibility across Oregon Health Plan, Medicare, and related programs and maintain accurate client records within Epic EHR.

The role emphasizes outreach to diverse communities, collaboration with interpreters, and support for vulnerable clients with benefit navigation.