Hybrid Health Billing Account Specialist

VIVA USA Inc; Chicago (IL); Hybrid; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

VIVA USA Inc in Chicago, IL, seeks a Billing Specialist to manage day-to-day account setup and maintenance for national and local accounts. The role supports account conversions and acts as the subject matter expert for all setup activities.

Hybrid schedule with the option for WFH; otherwise candidates will remain onsite. The role requires monitoring reports for anomalies, interfacing with internal and external teams, and ensuring SLA delivery.

Qualifikationen

• Experience with billing account setup for group health plans.
• Knowledge of state and federal group health regulations.
• Experience maintaining accounts on Oracle Revenue Management and Billing.
• Strong communication and problem-solving skills.
• Experience with account conversions/testing.

Aufgaben

• Manage day-to-day billing account setup and maintenance for national and local accounts.
• Support account conversion activities, including testing.
• Provide SME guidance for account setup.
• Monitor reports for anomalies and escalate as needed.
• Interface with internal and external teams to ensure SLA adherence.

Kenntnisse

Verbal and written communication

Problem resolution

Project management

Benefits programs familiarity

Regulatory knowledge (group health)

Oracle Revenue Management and Billing

Ausbildung

Bachelor's degree in Accounting or Business

Tools

Salesforce

Bluestar

Jobbeschreibung

VIVA USA Inc in Chicago, IL, seeks a Billing Specialist to manage day-to-day account setup and maintenance for national and local accounts. The role supports account conversions and acts as the subject matter expert for all setup activities.

Hybrid schedule with the option for WFH; otherwise candidates will remain onsite. The role requires monitoring reports for anomalies, interfacing with internal and external teams, and ensuring SLA delivery.