Billing Account Specialist

VIVA USA Inc; Chicago (IL); Ibrido; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

VIVA USA Inc in Chicago, IL, seeks a Billing Specialist to manage day-to-day account setup and maintenance for national and local accounts. The role supports account conversions and acts as the subject matter expert for all setup activities.

Hybrid schedule with the option for WFH; otherwise candidates will remain onsite. The role requires monitoring reports for anomalies, interfacing with internal and external teams, and ensuring SLA delivery.

Competenze

• Experience with billing account setup for group health plans.
• Knowledge of state and federal group health regulations.
• Experience maintaining accounts on Oracle Revenue Management and Billing.
• Strong communication and problem-solving skills.
• Experience with account conversions/testing.

Mansioni

• Manage day-to-day billing account setup and maintenance for national and local accounts.
• Support account conversion activities, including testing.
• Provide SME guidance for account setup.
• Monitor reports for anomalies and escalate as needed.
• Interface with internal and external teams to ensure SLA adherence.

Conoscenze

Verbal and written communication

Problem resolution

Project management

Benefits programs familiarity

Regulatory knowledge (group health)

Oracle Revenue Management and Billing

Formazione

Bachelor's degree in Accounting or Business

Strumenti

Salesforce

Bluestar

Descrizione del lavoro

Hybrid schedule. Candidates must have their own equipment to WFH for hybrid schedule. Otherwise they will remain fully onsite.

This position is responsible for day-to-day billing account setup and maintenance activities for national and local accounts, supporting account conversion activities (including testing), and providing subject matter expertise for account setup activities.

Responsibilities

Responsibilities also include monitoring reports for anomalies, interfacing with internal/external teams, and meeting all SLAs.

Job Requirements

• HS Diploma/GED
• 3 years. experience in managing accounts on Oracle Revenue Management and Billing platform.
• 3 years. experience in group health billing account set up.
• Knowledge of group health account state and federal regulations.
• PC proficiency to include Microsoft Office and databases.
• Problem resolution skills.
• Project management skills and experience.
• Verbal and written communication skills to effectively interface with varying departments and levels of leadership across the organization.
• Familiarity with benefits program and stop loss applications.

Preferred Job Requirements

• Bachelor's degree in Accounting or Business.
• 5 years' experience in group health national/local account set up.
• 2 years Bluestar experience.
• 2 years. Salesforce experience.
• Experience in drafting group health national account contracts/booklets.

Notes

Hybrid schedule. Candidates must have their own equipment to WFH for hybrid schedule. Otherwise they will remain fully onsite.

Equal Opportunity Statement

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status