Hybrid General Liability Claims Specialist II

Ahold Delhaize USA; Carlisle (Cumberland County); Hybrid; USD 63,000 - 95,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Ahold Delhaize USA is seeking a claims professional to investigate and manage General Liability claims from intake to disposition, ensuring service level targets and claims goals are met. The role interfaces with associates, attorneys, healthcare providers, vendors and Brand partners in a dynamic retail environment.

Our flexible/hybrid work schedule includes 1 in-person day at one of our core locations and 4 remote days.

Qualifications

• Licensed adjuster (as appropriate by jurisdiction).
• Bachelor's degree or experience handling General Liability claims or equivalent expertise.
• Thorough knowledge of rules, regulations, statutes, and procedures pertaining to general liability claims.

Responsibilities

• Manage caseload within established targets and appropriate level.
• Analyze facts of the loss to understand the nature of the claim and develop strategies.
• Identify fraud indicators and pursue subrogation opportunities.
• Build and maintain positive relationships with internal and external customers.
• Communicate ongoing causes of incidents to Safety and Brands.
• Manage book of claims up to $2 million with authority to settle within $25,000.

Skills

Licensed adjuster

BA/BS or equivalent experience

General liability claims knowledge

Negotiation skills

Legal procedures understanding

Education

Bachelor's degree or equivalent experience

Job description

Ahold Delhaize USA is seeking a claims professional to investigate and manage General Liability claims from intake to disposition, ensuring service level targets and claims goals are met. The role interfaces with associates, attorneys, healthcare providers, vendors and Brand partners in a dynamic retail environment.

Our flexible/hybrid work schedule includes 1 in-person day at one of our core locations and 4 remote days.