Hybrid Remote General Liability Claims Adjuster II

Ahold Delhaize USA; Scarborough (ME); Hybrid; USD 63,000 - 109,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is seeking a General Liability Claims Adjuster to manage claims end-to-end, including investigation, evaluation, negotiation and disposition, while meeting service level targets.

This hybrid role can be based in Salisbury, NC, Scarborough, ME, Carlisle, PA, or Quincy, MA, with an in-person day and four remote days. Applicants must be eligible to work in the United States on a full-time basis.

Qualifications

• Licensed adjuster as appropriate by jurisdiction
• Bachelor's degree or equivalent experience handling General Liability claims
• Thorough knowledge of rules, regulations, statutes, and procedures pertaining to general liability claims
• Knowledge of medical terminology involved in complex claims
• Negotiates resolution of claims of various exposure and complexity

Responsibilities

• Manage caseload within established targets, perform investigations, evaluations, negotiation and disposition of all claims, ensuring compliance with statutory and legal obligations
• Monitor timely execution of statutory deadlines or legal filings as needed
• Analyze facts of the loss to understand the claim and develop strategies to minimize Total Cost of Risk
• Identify fraud indicators and pursue subrogation opportunities
• Collaborate with Safety to identify hazards and mitigate risks
• Build and maintain relationships with internal and external customers
• Manage book of claims up to $2 million with authority to settle up to $25,000
• Communicate ongoing causes of incidents to Safety and Brands
• Serve as primary contact to address claim issues and provide timely communication via phone, email, and online applications

Skills

Communication skills

Relationship building

Self-motivated

Customer focus

Attention to detail

Problem solving

Time management

Education

Bachelor's degree

Experience handling General Liability claims

Job description

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is seeking a General Liability Claims Adjuster to manage claims end-to-end, including investigation, evaluation, negotiation and disposition, while meeting service level targets.

This hybrid role can be based in Salisbury, NC, Scarborough, ME, Carlisle, PA, or Quincy, MA, with an in-person day and four remote days. Applicants must be eligible to work in the United States on a full-time basis.