Hybrid Forms Specialist (Tier 1) – 1 Year Contract

Gould Intelligent, LLC; Phoenix (AZ); Hybrid; USD 21,000 - 29,000; Full time

Job summary

Gould Intelligent, LLC in Phoenix, AZ is seeking a Customer Support Specialist for a 1-year contract. The role is hybrid with onsite work in downtown Phoenix and a pay rate of $18 per hour.

Responsibilities include processing and reviewing forms received by mail, fax, or email, and providing Tier 1 customer support for form completion. The candidate will handle paper mail, research issues, and perform light administrative tasks such as typing and filing.

Qualifications

• Must have strong basic admin skills including typing, filing and office equipment knowledge.
• 10-key data entry experience preferred.
• Bilingual Spanish considered a plus.
• Associate's degree or higher preferred.

Responsibilities

• Process forms received by mail, fax, or e-mail and review for accuracy and completeness.
• Provide Tier 1 customer support regarding forms’ completion and issues.
• Process incoming mail and handle basic administrative tasks on site.

Skills

Typing

Filing

Office equipment

10-key data entry

Bilingual Spanish

Administrative support

Education

High school diploma or GED

associate's degree or higher

Job description

Gould Intelligent, LLC in Phoenix, AZ is seeking a Customer Support Specialist for a 1-year contract. The role is hybrid with onsite work in downtown Phoenix and a pay rate of $18 per hour.

Responsibilities include processing and reviewing forms received by mail, fax, or email, and providing Tier 1 customer support for form completion. The candidate will handle paper mail, research issues, and perform light administrative tasks such as typing and filing.