Hybrid Firm Services Manager - CPA Practice Resources

American Institute of Certified Public Accountants; Durham (NC); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid time off

Parental leave

Employee assistance program

Job summary

American Institute of Certified Public Accountants is seeking a Manager in Firm Services to develop and oversee firm practice management resources for PCPS members. You will engage with committees, promote member benefits, and support engagement strategies across CPA firm constituencies.

The role reports to the Director - Firm Services and offers a hybrid work schedule. Qualified candidates have a Bachelor's degree in accounting/finance and 5+ years in a CPA or professional services firm, with

Qualifications

• Bachelor's degree in accounting, finance or related field.
• 5+ years' related experience in a CPA or professional services firm.
• Public accounting experience, including knowledge of CPA–client relationships and a commitment to staying current on evolving issues affecting CPA firms.
• Relevant experience at the Association or a State CPA Society is taken into consideration as an alternative to work in a professional services firm.

Responsibilities

• Develop, update, and manage PCPS firm practice management resources, tools, surveys, guides, podcasts, networking groups, and member-facing initiatives.
• Manage projects from planning through execution.
• Improve resources based on member needs, feedback, and market trends.
• Collaborate with internal teams to deliver and promote Firm Services offerings.
• Support engagement strategies for key CPA firm constituencies, including Major Firms Group, G400, and Small Firms.
• Build relationships with firm leaders, members, and committee members.
• Plan and support meetings, update calls, outreach, follow-ups, and communications.
• Gather firm insights to inform Firm Services priorities.
• Represent Firm Services at conferences, meetings, and member events.
• Promote PCPS resources and Firm Services initiatives.
• Monitor trends, emerging issues, and developments affecting CPA firms.
• Share insights and incorporate them into resource and engagement planning.

Education

Bachelor's degree in accounting, finance or related field

Job description

American Institute of Certified Public Accountants is seeking a Manager in Firm Services to develop and oversee firm practice management resources for PCPS members. You will engage with committees, promote member benefits, and support engagement strategies across CPA firm constituencies.

The role reports to the Director - Firm Services and offers a hybrid work schedule. Qualified candidates have a Bachelor's degree in accounting/finance and 5+ years in a CPA or professional services firm, with