Hybrid Financial Aid Manager: Lead Student Support

University of Illinois Chicago; Chicago (IL); Hybrid; USD 64,000 - 68,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

Retirement Plan

Paid time off

Tuition waivers for employees and/or,及

Tuition waivers for dependents

Job summary

University of Illinois Chicago seeks a Financial Aid Manager to oversee daily financial aid operations, ensuring compliant administration of federal, state, and institutional aid across four sites. The role balances leadership with hands-on student services.

Reporting to the Director/Associate Director, you will monitor Title IV compliance, resolve complex student files, and collaborate with college partners to enhance the student experience.

Qualifications

• 3 years combined from college coursework or degrees, plus work experience in office/customer service.
• Supervisory experience in higher education, student services, or related setting.
• Strong understanding of financial aid processes and policy guidance.

Responsibilities

• Manage federal, state, and institutional financial aid programs across the four sites.
• Package eligible students for financial aid and oversee awarding processes.
• Supervise financial aid advisors and ensure regulatory compliance (Title IV).
• Serve as liaison between lenders, students, and university departments.

Skills

Office management

Customer service

Supervisory experience

Education

Bachelor's Degree

Associate's Degree

College coursework (3 years total)

Job description

University of Illinois Chicago seeks a Financial Aid Manager to oversee daily financial aid operations, ensuring compliant administration of federal, state, and institutional aid across four sites. The role balances leadership with hands-on student services.

Reporting to the Director/Associate Director, you will monitor Title IV compliance, resolve complex student files, and collaborate with college partners to enhance the student experience.