Hybrid Event Coordinator - Client & Theater Ops

Marcus Theatres; Gurnee (IL); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

VIP Movie card

Discounts at Marcus Hotels & Resorts

Insurance after 30 days

Paid time off

Job summary

Marcus Theatres is seeking an Event Coordinator to support the Regional Account Manager in planning and executing group events across multiple locations. The role blends in-theatre and office duties with regular travel to Addison, Gurnee, or Country Club Hills.

You’ll act as the central hub between sales, operations, and clients, ensuring accurate contracting, clear timelines, and precise invoicing. Flexible evenings/weekends may be required in a fast-paced, seasonal environment.

Qualifications

• Ability to manage multiple events and deadlines in a fast-paced environment.
• Excellent written and verbal communication for client timelines and event docs.
• Proven ability to build cross-functional relationships across sales, operations, and clients.

Responsibilities

• Serve as the primary administrative and coordination support to the Regional Account Manager for group events.
• Assist with inbound client inquiries via phone and shared email inboxes, routing as appropriate.
• Ensure clear, timely documentation and communication of client timelines, expectations, and event details.
• Coordinate event preparation by communicating requirements to theatre operations teams and clients to support successful execution.
• Maintain and update event orders, calendars, contracts, and invoices to ensure accuracy and alignment with event details.
• Proactively identify missing information, potential issues, or deadline risks and elevate as needed.
• Create, update, and manage contracts and invoices in compliance with company policies and operational requirements.
• Ensure contracts are completed accurately and on time, meeting both client and internal deadlines.
• Reconcile events by reviewing payments, receipts, and transactions; ensure proper payment collection, receipting, documentation, and accurate charging instructions for accounting and theatre teams.
• Collaborate daily with the Regional Account Manager and operations teams, support best practices to exceed guest expectations, and maintain strict confidentiality of client, financial, and company information.
• Other duties as assigned.

Skills

Time management

Organization

Multitasking

Communication

Client relationships

MS Office

Travel-ready

Event coordination

Tools

Outlook

Teams

Excel

PowerPoint

Job description

Marcus Theatres is seeking an Event Coordinator to support the Regional Account Manager in planning and executing group events across multiple locations. The role blends in-theatre and office duties with regular travel to Addison, Gurnee, or Country Club Hills.

You’ll act as the central hub between sales, operations, and clients, ensuring accurate contracting, clear timelines, and precise invoicing. Flexible evenings/weekends may be required in a fast-paced, seasonal environment.