HYBRID Entry Level Customer Service Representative

TEKsystems; USA; Hybrid; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Hybrid work environment

Competitive hourly pay

Career growth opportunities

Zusammenfassung

TEKsystems is hiring for multiple Member Service Representative opportunities with a Fortune 100 financial institution in Pensacola, FL. Join a fast-paced, high-volume contact center to assist members with banking inquiries and products in a hybrid work setting.

The role requires 1–2 years of customer service, strong communication, and problem-solving skills. Compelling benefits and flexible schedules are offered; pay is hourly and competitive. Training and start dates are available soon.

Qualifikationen

• 1–2 years of recent customer service experience working directly with customers.
• Experience in call centers, banking, collections, or similar customer-facing environments preferred.
• Ability to thrive in a fast-paced, high-volume setting.

Aufgaben

• Respond to member inquiries in a high-volume contact center.
• Assist members with savings/checking accounts, loans, credit cards, IRAs, and other products.
• Process transactions and provide account support.
• Handle approximately 80–100 inbound calls per day with excellent service.

Kenntnisse

Customer service

Call center

Communication

Problem solving

Ausbildung

High School Diploma or GED

Jobbeschreibung

TEKsystems is hiring qualified candidates for several Member Service Representative Opportunities with a

Fortune 100 Financial Institution in Pensacola, FL!

Join a Fortune 100 Financial Institution as a Member Service Representative! This is an excellent opportunity for customer service professionals looking to grow their careers in the financial services industry. You'll work in a fast-paced, high-volume contact center environment assisting members with a variety of banking and financial inquiries.

Key Responsibilities

• Respond to member inquiries and requests in a high-volume contact center environment.
• Assist members with savings and checking accounts, consumer loans, credit cards, IRAs, and other financial products.
• Process transactions and provide account support.
• Handle approximately 80-100 inbound calls per day while delivering exceptional customer service.

Schedule

• Full-time, 40 hours per week.
• Sunday-Friday or Monday-Saturday schedules.
• One rotating weekday off plus one guaranteed weekend day off.
• Schedules are provided two weeks in advance.
• Multiple shifts available between 10:00 AM and 9:30 PM CST.
• Must be available to work any assigned shift within a 9.5-hour window of flexibility.
• Candidates must have 6-day availability.

Location

• Hybrid position based in Pensacola, FL.
• Candidates must be able to commute to campus as required.

Qualifications

• High School Diploma or GED required.
• 1-2 years of recent customer service experience working directly with customers.
• Experience in call centers, banking, collections, or similar customer-facing environments preferred.
• Ability to thrive in a fast-paced, high-volume setting.
• Strong communication and problem-solving skills.

Why You'll Love This Opportunity

• Gain experience with a nationally recognized financial institution.
• Competitive hourly pay.
• Hybrid work environment.
• Career growth opportunities within the financial services industry.
• Multiple upcoming start dates available.

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Job Type & Location

This is a Contract to Hire position based out of Pensacola, FL.

Pay and Benefits

• Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

The pay range for this position is $19.75 - $19.75/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Pensacola, FL.

Application Deadline

This position is anticipated to close on Oct 31, 2026.

Workplace Type

This is a hybrid position in Pensacola,FL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.