HYBRID Entry Level Collections Specialist

TEKsystems; Winchester (VA); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Hybrid work schedule

Career growth

Financial counseling skills

Loss mitigation experience

Member support experience

Job summary

TEKsystems in Winchester, VA, is seeking a motivated Member Finance Solutions Specialist for a hybrid role (3 days onsite). The position supports a Fortune 100 financial institution and offers growth in finance services, with focus on member support, collections, and account management.

You will contact members with past-due accounts, provide payment solutions and financial counseling, review information, and document activity to stay compliant.

Qualifications

• Experience in customer service, collections, sales, retail, banking, insurance, administrative support, or call centers.
• Strong communication and problem-solving skills.
• Associate's/Bachelor's degree preferred, or equivalent professional experience.

Responsibilities

• Contact members regarding past-due loan and credit card accounts.
• Provide payment solutions and financial counseling.
• Review account information and recommend available options.
• Maintain accurate documentation and compliance standards.
• Help members avoid further delinquency through effective account management.

Skills

Customer service

Collections

Sales

Retail

Banking

Insurance

Administrative support

Call centers

Education

Associate's degree

Bachelor's degree preferred

Job description

Member Finance Solutions Specialist

Winchester, VA | Hybrid (3 Days Onsite) | Fortune 100 Financial Institution

TEKsystems is seeking motivated, customer-focused professionals for a Member Finance Solutions Specialist opportunity with a Fortune 100 financial institution. This is a great opportunity to build experience in financial services, collections, account management, and member support while helping individuals navigate financial challenges.

Why You'll Love This Opportunity

• Hybrid work schedule

• Career growth with a leading financial institution

• Develop skills in financial counseling, negotiations, and loss mitigation

• Help members find solutions and improve their financial well-being

• Great fit for candidates from customer service, retail, sales, banking, insurance, or call center backgrounds

Key Responsibilities

• Contact members regarding past-due loan and credit card accounts

• Provide payment solutions and financial counseling

• Review account information and recommend available options

• Maintain accurate documentation and compliance standards

• Help members avoid further delinquency through effective account management

Qualifications

• Experience in customer service, collections, sales, retail, banking, insurance, administrative support, or call centers

• Strong communication and problem-solving skills

• Associate's/Bachelor's degree preferred, or equivalent professional experience

Schedule

Full-Time (40 Hours/Week)

• Monday-Friday: 10:30 AM-7:00 PM

• Saturday: 8:00 AM-4:30 PM

• Must be available to work 3-4 Saturdays per month

Ready to grow your career with a Fortune 100 financial institution?

#priorityeast26

Job Type & Location

This is a Contract position based out of Winchester, VA.

Pay and Benefits

The pay range for this position is $18.95 - $18.95/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 27, 2026.

Workplace Type

This is a hybrid position in Winchester,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.