Hybrid Enterprise Testing Analyst - Quality & Compliance

Visions Federal Credit Union; Endwell (NY); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Retirement benefits

Excellent health benefits

Flexible PTO

10+ paid holidays

LSA stipend for wellness/education

Employee recognition program

Job summary

Visions Federal Credit Union is seeking an Enterprise Testing Analyst to ensure systems, software, and processes deliver a consistent member and employee experience. You will define scope, test plans, and documentation, collaborating with business units to support production readiness.

The role requires 1–3 years of testing/analyst experience, ISTQB Foundation Level (or ability to obtain within a year), and strong communication skills.

Qualifications

• Associate degree in finance, technology, or a related field and 1-3 years of testing or analyst experience. Three to five years of relevant experience may be considered in place of a degree
• ISTQB Foundation Level Certification, or the ability to obtain it within one year of hire
• Familiarity with consumer regulatory compliance and experience troubleshooting and analyzing problems to identify solutions
• Proficiency with Microsoft Office Suite programs and standard office technology
• Effective written and verbal communication skills across analytical, business, and technical audiences
• Strong interpersonal, service, time-management, organizational, and prioritization skills
• Ability to analyze systems, processes, models, and workflows and recommend improvements or efficiencies
• Ability to work independently and collaboratively, manage confidential information, and give and receive constructive feedback
• Flexibility to respond effectively to competing demands, frequent changes, delays, or unexpected events
• Ability to perform basic mathematical functions and maintain strong attention to detail
• Commitment to supporting a welcoming, inclusive environment and to following all credit union policies, procedures, and applicable state and federal requirements
• Visions remains committed to diversity and inclusion and will consider alternative education and experience

Responsibilities

• Validate business testing needs across Visions systems and platforms, then define the scope, requirements, and action steps needed to support enterprise and project objectives
• Conduct testing activities for enterprise systems, software, processes, and procedures to ensure accuracy, quality, and a consistent member and employee experience
• Create, execute, and maintain clear testing workflows, documentation, implementation plans, and supporting procedures
• Partner with business units and project stakeholders to define testing requirements, evaluate impacts, and support successful testing and production readiness
• Develop, execute, and maintain test plans, test cases, testing documentation and related workflows that support business continuity and operational success
• Analyze systems and processes, identify improvement opportunities, and recommend practical solutions that enhance testing quality, efficiency, and user experience
• Manage multiple testing assignments, communicate findings and recommendations, and ensure deliverables are completed within established timelines and service level expectations
• Review end-user requests, communicate findings, and provide timely, actionable feedback
• Support the successful delivery of initiatives into production and provide departmental back-up coverage as needed
• Build strong working relationships with internal teams, external stakeholders, and vendors through clear, professional communication
• Respond effectively to changing priorities, responsibilities, strategies, and business needs
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, inclusive behaviors, and proactive bias management
• Perform other duties needed to help fulfill our mission, drive our strategy, and support our organization's values

Skills

Testing

Analyst

ISTQB

Regulatory compliance

MS Office

Communication

Attention to detail

Teamwork

Education

Associate degree in finance/technology or related field

Tools

Microsoft Office

Job description

Visions Federal Credit Union is seeking an Enterprise Testing Analyst to ensure systems, software, and processes deliver a consistent member and employee experience. You will define scope, test plans, and documentation, collaborating with business units to support production readiness.

The role requires 1–3 years of testing/analyst experience, ISTQB Foundation Level (or ability to obtain within a year), and strong communication skills.