Hybrid Engineering Support Specialist Assistant

Duke Energy Corporation; Erlanger (KY); Hybrid; USD 43,000 - 56,000; Full time

Job summary

Duke Energy Corporation is seeking an Engineering Specialist Assistant in Erlanger, KY. The role supports designers and schedulers in engineering and construction planning, handling work orders, data entry, and customer communications.

Hybrid work model after onboarding with a focus on safety and reliability. The position requires technical education or recent experience in customer support, strong communication, and proficiency with Microsoft Office.

Qualifications

• Associate degree in a technical field or 2+ years of customer support experience or 1 year of distribution work experience.
• Demonstrated excellent customer skills.
• Effective written and verbal communication.

Responsibilities

• Create low complexity designs.
• Enter projects into the work management system using notes, templates, or designer inputs.
• Apply standard designs to low to moderate complexity work.
• Assist Designers with work orders and status updates.
• Translate sketches/notes for construction prints on work orders.

Skills

Customer service

Verbal communication

Interpersonal skills

Team collaboration

Microsoft Office

Education

Associate degree in technical field

2+ years customer support experience

1 year distribution work experience

Tools

Microsoft Office

Job description

Duke Energy Corporation is seeking an Engineering Specialist Assistant in Erlanger, KY. The role supports designers and schedulers in engineering and construction planning, handling work orders, data entry, and customer communications.

Hybrid work model after onboarding with a focus on safety and reliability. The position requires technical education or recent experience in customer support, strong communication, and proficiency with Microsoft Office.