Hybrid Employment Programs Manager I

Employment Development Department; California (MO); Hybrid; USD 78,000 - 98,000; Full time

Job summary

The Employment Development Department seeks an Employment Program Manager I to lead a unit of staff responsible for determining claimant eligibility for unemployment benefits in UI. The position is headquartered in San Jose with hybrid telework options.

You will oversee training, process improvement, budgeting, and compliance with EDD policies, while coordinating with cross‑functional teams and ensuring timely reporting. Travel and overtime may be required.

Responsibilities

• Supervise a unit of staff handling UI benefit determinations.
• Conduct fact-finding interviews and respond to inquiries.
• Ensure accurate claim processing in line with laws and department policies.

Job description

The Employment Development Department seeks an Employment Program Manager I to lead a unit of staff responsible for determining claimant eligibility for unemployment benefits in UI. The position is headquartered in San Jose with hybrid telework options.

You will oversee training, process improvement, budgeting, and compliance with EDD policies, while coordinating with cross‑functional teams and ensuring timely reporting. Travel and overtime may be required.