Hybrid Eligibility Specialist II (Partial Telework)

State of Maine; Augusta (ME); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid parental leave

Vacation leave

Job summary

State of Maine's Department of Health and Human Services in Augusta seeks an Eligibility Specialist II to connect Maine residents to programs such as MaineCare, SNAP, and TANF. You will evaluate eligibility, explain rules, and help clients navigate complex systems with a strong focus on customer service and accuracy.

This is a hybrid role with partial telework approval. The position offers competitive pay, benefits, and opportunities to serve a mission-driven public service.

Qualifications

• Four-year combination of education, training, and/or progressively responsible experience in a social services setting.
• Bachelor's Degree in Social Services, Business Administration, or related field.

Responsibilities

• Evaluate program standards to determine complex eligibility.

Skills

Interviewing

Data gathering

Customer service

Communication

Mathematical calculations

Education

Bachelor's Degree in Social Services, Business Administration, or related field

4-year combination of education, training, and experience in social services

Tools

Case management systems

Job description

State of Maine's Department of Health and Human Services in Augusta seeks an Eligibility Specialist II to connect Maine residents to programs such as MaineCare, SNAP, and TANF. You will evaluate eligibility, explain rules, and help clients navigate complex systems with a strong focus on customer service and accuracy.

This is a hybrid role with partial telework approval. The position offers competitive pay, benefits, and opportunities to serve a mission-driven public service.