Hybrid Electronic Enrollment Analyst

Delta Dental Plan of Indiana, Inc.; Okemos, Northern (MI, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) savings

Tuition assistance

Volunteer time off

Job summary

Delta Dental of Michigan, Ohio, and Indiana seeks an Electronic Enrollment Analyst in Okemos, MI for a hybrid role coordinating, implementing, testing and overseeing electronic eligibility enrollment across multiple business domains.

Responsibilities include managing data files, troubleshooting issues, coordinating with clients and third-party administrators, and providing training and support to end users. Strong analytical thinking and communication are essential.

Qualifications

• Associate's degree in computer science, business administration or a related field and two years of data testing, analyzing, researching, verifying, entering, modifying or updating/correcting data.
• Previous experience processing electronic eligibility data/files preferred.
• Knowledge of word processing, spreadsheet, and database applications.
• Strong verbal and written communication skills; ability to work independently or in a team.

Responsibilities

• Schedules, monitors and updates ongoing electronic data files.
• Researches, analyzes, and troubleshoots electronic data files and system problems and provides information to other business units regarding payment and file processing results.
• Initiates corrective action, providing follow-up to ensure that correction is completed.
• Requests, oversees and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Assists programmers in reviewing program code, analyzing, automation and testing projects, and works with current and emerging technologies.

Skills

Analytical thinking

Problem solving

Communication skills

Teamwork

Independent judgment

Education

Associate's degree in Computer Science, Business Administration, or related field

Tools

Word processing

Spreadsheet

Database applications

Job description

Delta Dental of Michigan, Ohio, and Indiana seeks an Electronic Enrollment Analyst in Okemos, MI for a hybrid role coordinating, implementing, testing and overseeing electronic eligibility enrollment across multiple business domains.

Responsibilities include managing data files, troubleshooting issues, coordinating with clients and third-party administrators, and providing training and support to end users. Strong analytical thinking and communication are essential.