Electronic Enrollment Analyst

Delta Dental of Kentucky, Inc; Louisville (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Delta Dental of Kentucky, Inc. coordinates, implements, tests, and oversees electronic eligibility enrollment from external sources across a broad business domain. The role focuses on ensuring accurate data flow through EDI processes.

The position requires an associate degree and strong analytical, communication, and teamwork skills. You will schedule and monitor electronic files, support enrollment processing, and assist clients and third parties with data issues. Delta Dental of Kentucky, Inc.

Qualifications

• Associate's degree required in computer science, business administration, or a related field.
• Experience testing, analyzing, researching, verifying, entering, modifying, or updating data.
• Experience processing electronic eligibility data/files preferred; combination of education, training, or experience accepted.

Responsibilities

• Schedule, monitor, and update electronic data files.
• Coordinate daily EDI support activities including enrollment file processing and reconciliation.
• Test programming changes to electronic data processing; consult with clients and third-party administrators to resolve data reporting and system logic problems.
• Implement electronic data file transmissions and facilitate external user access.
• Coordinate and provide ongoing training and technical support to the end user (client).
• Provide on-call technical support for EDI transactions and respond to process variations.

Skills

Electronic data processing

Data testing and verification

Word processing

Spreadsheet

Database applications

Analytical skills

Teamwork

Education

Associate's degree in computer science, business administration, or related field

Tools

Word processing software

Spreadsheet software

Database applications

Job description

Job Summary:

To coordinate, implement, test, and oversee all aspects of electronic eligibility enrollment from external sources across a wide business domain.

Primary Job Responsibilities:

• Schedules, monitors, and updates ongoing electronic data files.
• Coordinates and executes daily EDI support activities including enrollment file processing, daily reconciliation reports, and complex problem resolution to ensure delivery of technical services and fulfillment of customer requests.
• Requests, oversees, and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
• Implements electronic data file transmissions and facilitates external user access.
• Coordinates and provides ongoing training and technical support to the end user (client).
• Provides on-call technical support, investigates EDI transactions, and responds with appropriate urgency when process variations are discovered.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Qualifications:

• Position requires an associate's degree in computer science, business administration, or a related field.
• Experience in testing, analyzing, researching, verifying, entering, modifying, or updating/correcting data.
• Previous experience processing electronic eligibility data/files preferred. Will accept any suitable combination of education, training, or experience.

Position requires knowledge of word processing, spreadsheet, and database applications; strong analytical, problem solving, and organizational skills; strong verbal and written communication skills; the ability to work independently and as part of a team; and the ability to solve problems using independent judgment.

Delta Dental of Kentucky, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or veteran status.