Hybrid Electronic Enrollment Analyst

DELTA DENTAL OF ILLINOIS; Naperville (IL); Hybrid; USD 44,000 - 50,000; Full time

Benefits offered by this job

Tuition reimbursement

Volunteer time off

On-site fitness center

Hybrid work schedule

Companywide bonus program

Job summary

Delta Dental of Illinois is seeking an Electronic Enrollment Analyst to act as the primary contact for electronic enrollment file implementation and ongoing processing. You will coordinate with enterprise tech support and group programmers, manage group enrollments, and ensure accurate processing of eligibility and accumulator updates.

The role requires strong analytical and communication skills, with a two-year degree or related experience and familiarity with tools like Business Objects,

Qualifications

• Two-year degree or relevant work experience in a role involving extensive computer use.
• Strong knowledge of enrollment processing; prior experience with electronic enrollment files preferred.
• Excellent written and verbal communication; interacts with technical teams, business users and external stakeholders.

Responsibilities

• Serve as primary Enrollment contact for electronic enrollment file implementation and ongoing processing.
• Coordinate with enterprise technical support and group programmers for new/existing groups.
• Process eligibility files and review output reports; update jobs as needed.
• Manage accumulator updates/files for newly implemented groups.
• Review error reports and liaise with contacts to resolve issues and implement enhancements.
• Lead conference calls to discuss setup, testing, and ongoing transmission of electronic enrollment.

Skills

Enrollment processing

Microsoft Office

Analytical thinking

Communication skills

Education

Two-year degree

Tools

Business Objects

Footprints

Salesforce

Job description

Delta Dental of Illinois is seeking an Electronic Enrollment Analyst to act as the primary contact for electronic enrollment file implementation and ongoing processing. You will coordinate with enterprise tech support and group programmers, manage group enrollments, and ensure accurate processing of eligibility and accumulator updates.

The role requires strong analytical and communication skills, with a two-year degree or related experience and familiarity with tools like Business Objects,