Hybrid Early Childhood Services Coordinator

Oakland Family Services; Pontiac (MI); Hybride; USD 35 000 - 40 000; Plein temps

Avantages offerts par ce poste

Hybrid work options

Health/dental/vision coverage

Retirement plan with company match

Paid time off including 12 paid holid​

Professional development

Résumé du poste

Oakland Family Services in Pontiac, MI is seeking an Early Childhood Services Specialist to connect families with early childhood services, coordinate referrals and appointments, and support the teams helping young children thrive. This role emphasizes organization, customer service, and behind-the-scenes work with direct family interaction.

You will interview customers to guide them to appropriate services, maintain records, and collaborate with referral sources.

Qualifications

• Associate degree in human services, business or a related field with knowledge of early childhood development required. Bachelor’s degree preferred.
• Well-developed verbal and written communication skills.
• Ability to establish and maintain good relationships with persons internal and external to the agency.
• Ability to accept supervisory direction and to work independently on assigned tasks.
• Skill in office procedures, data entry and human services.
• Diversity, equity and inclusion awareness in work processes and interactions.
• Punctual documentation of driving requirements and a valid driver’s license when required.

Responsabilités

• Maintain program knowledge; accept and track inquiries for Early On and Parents as Teachers and other home visiting programs.
• Receive referrals; schedule screenings, assessments and evaluations; handle paperwork for appointments.
• Schedule program intakes; manage related paperwork and tracking forms.
• Enter case information on tracking forms and charts; support record-keeping systems.
• Assist in clerical audits and interface with referral sources to promote services.
• Facilitate admission/enrollment and collect demographic information from customers.
• Adhere to program protocols for referrals and case assignment.
• Identify trends and family needs; help remove barriers to services.
• Occasionally travel to client homes for Early On evaluations; may require evening work.
• Order supplies and manage mail and faxes; support diversity and inclusion initiatives.

Connaissances

Organizational skills

Verbal and written communication

Data entry

Customer service

Collaboration

Formation

Associate degree in human services

Bachelor’s degree preferred

Description du poste

Oakland Family Services in Pontiac, MI is seeking an Early Childhood Services Specialist to connect families with early childhood services, coordinate referrals and appointments, and support the teams helping young children thrive. This role emphasizes organization, customer service, and behind-the-scenes work with direct family interaction.

You will interview customers to guide them to appropriate services, maintain records, and collaborate with referral sources.