Hybrid E-commerce Customer Service Specialist

Vego Garden; United States; Hybrid; USD 19,320 - 27,517; Full time

Benefits offered by this job

Flexible Paid Time Off

Comprehensive Medical, Dental, Vision, and Life insurance

Phone Allowance

Toll Roads Allowance

Company-sponsored breakfasts and lunches

Job summary

Vego Garden is seeking a passionate Customer Service Representative based in Tomball, TX. This full-time position involves providing outstanding service, assisting customers through various channels, and leveraging digital platforms. Candidates should have strong digital literacy and customer service skills, with a flexible and team-focused approach.

Benefits include a starting payrate of $17 per hour, flexible PTO, 401k match, and comprehensive insurance plans. Join us in making gardening accessible and sustainable!

Qualifications

• Ability to provide exceptional service to Vego Garden customers.
• Team player with strong interpersonal and communication skills.
• Prior call center experience preferred.

Responsibilities

• Represent Vego Garden’s high customer service standards.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide expert answers to customer inquiries.

Skills

Customer service

Digital literacy

Interpersonal skills

Attention to detail

Tools

Shopify

Freshdesk

NetSuite

Job description

Vego Garden is seeking a passionate Customer Service Representative based in Tomball, TX. This full-time position involves providing outstanding service, assisting customers through various channels, and leveraging digital platforms. Candidates should have strong digital literacy and customer service skills, with a flexible and team-focused approach.

Benefits include a starting payrate of $17 per hour, flexible PTO, 401k match, and comprehensive insurance plans. Join us in making gardening accessible and sustainable!