Customer Service Pro — Growth Path & PTO

Simple Lawns & Landscape Design; Vancouver (WA); On-site; USD 18,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Schedule

Professional Development Assistance

Company Merchandise

Company Events & Outings

Job summary

A local landscaping service is seeking a full-time Customer Service Representative in Vancouver, WA. This role involves managing customer communications, scheduling, and ensuring a smooth experience. Ideal candidates are detail-oriented and thrive in fast-paced environments. The position offers a pay range of $18-$21 hourly, with potential earnings up to $62K annually through performance pay. Benefits include Paid Time Off, a flexible schedule, and professional development opportunities.

Qualifications

• 1 year experience in a call center.
• 1 year of experience in the home service industry is preferred.
• Computer proficiency required.

Responsibilities

• Answer inbound calls, emails, and messages promptly and professionally.
• Schedule appointments and manage daily workflows.
• Handle customer concerns with empathy.

Skills

Excellent communication

Organization

Multitasking under pressure

Empathy

Team mindset

Tools

CRM systems (HouseCall Pro or similar)

Outlook

Word

Excel

Job description

A local landscaping service is seeking a full-time Customer Service Representative in Vancouver, WA. This role involves managing customer communications, scheduling, and ensuring a smooth experience. Ideal candidates are detail-oriented and thrive in fast-paced environments. The position offers a pay range of $18-$21 hourly, with potential earnings up to $62K annually through performance pay. Benefits include Paid Time Off, a flexible schedule, and professional development opportunities.