Hybrid DTC Settlements Specialist

Broadridge Financial Solutions; Newark, Northern (NJ, KY); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Bonus Eligible

Hybrid work model

Job summary

Broadridge Financial Solutions in Newark invites a DTC Settlements Operations Associate to join our hybrid team. You will support DTCC settlement functions, assist in onboarding clients to our Brokerage Processing Services and Impact products, and help train users on GFW, BPS, Impact, BuyIns, and GLOSS.

You will address daily client escalations, monitor unsettled trades, and explore RPA opportunities to streamline operations.

Qualifications

• Bachelor's degree/equivalent experience required.
• Experience in a corporate environment preferred.
• Proficiency in MS Office Suite required.
• Series 99 preferred.
• Self-starter with keen attention to detail.
• Ability to work under tight deadlines and multi-task.
• Strong presentation skills (verbal and written).
• Customer service orientation with strong prioritization and interpersonal skills.

Responsibilities

• Support DTCC Settlement functions and related processes.
• Contribute to onboarding new clients onto Broadridge products.
• Conduct internal and external training on key Broadridge products.
• Address daily operational escalations and communicate resolution plans.
• Monitor market exposure and suspense accounts.
• Identify and implement RPA to improve processes.
• Develop and maintain SOPs for training and operations.
• Coordinate with HR, IT, and Finance for system and project needs.

Skills

Customer service orientation

Verbal communication

Written communication

Relationship management

Attention to detail

Multi-tasking

Education

Bachelor's degree/equivalent experience

Series 99 preferred

Tools

MS Office Suite

Job description

Broadridge Financial Solutions in Newark invites a DTC Settlements Operations Associate to join our hybrid team. You will support DTCC settlement functions, assist in onboarding clients to our Brokerage Processing Services and Impact products, and help train users on GFW, BPS, Impact, BuyIns, and GLOSS.

You will address daily client escalations, monitor unsettled trades, and explore RPA opportunities to streamline operations.