Hybrid DTC Settlements Ops Associate | Global Custody

Broadridge Financial Solutions; Edgewood (NY); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work arrangement

Bonus eligible

Job summary

Broadridge Financial Solutions seeks a DTC Associate to support DTCC settlement operations, onboarding new clients, and development of settlement tools. The role involves training on products, handling escalations, and coordinating with HR/IT/Finance in a hybrid workflow requiring 2 days in the office in New York.

The position offers exposure to GFW, GLOSS, IMPACT, BuyIns, and BPS systems, with a strong emphasis on accuracy, client service, and collaboration across teams.

Qualifications

• Bachelor's degree/equivalent experience.
• Experience working in a corporate environment.
• Self-starter with keen attention to detail.
• Ability to work under tight deadlines and multi-task.
• Excellent verbal and written presentation skills.
• Strong customer service orientation & prioritization and interpersonal skills.

Responsibilities

• Support DTCC Settlement functions and related processes such as Buy-Ins, Prime Broker and Vault.
• Facilitate development of Broadridge’s Settlement tools such as Global Framework (GFW), GLOSS, and IMPACT by providing operational expertise and conducting user acceptance tests (UAT).
• Participate in onboarding new clients onto Broadridge product suite such as ‘Brokerage Processing Services’ (BPS) for equity trade settlement and ‘Impact’ for Fixed Income trade settlement.
• Conduct internal and external training programs on Broadridge products such as GFW, BPS, Impact, BuyIns System and GLOSS.
• Address daily operational escalations from clients and resolve them in a timely manner with clear communication of issue, solution and plan of action.
• Limit market exposure for clients by monitoring unsettled trades with high MTM exposure and suspense account activities.
• Identify and implement Robotic Process Automation (RPA) on processes within the DTC Settlements area.
• Develop and maintain Standard Operating Procedures (SOP) for training and reference during critical issues.
• Coordinate with support functions such as HR, IT and Finance for system, project, and team needs.

Skills

Attention to detail

Deadlines

Multi-tasking

Communication

Relationship management

Customer service orientation

Education

Bachelor's degree/equivalent experience

Tools

MS Office Suite

Job description

Broadridge Financial Solutions seeks a DTC Associate to support DTCC settlement operations, onboarding new clients, and development of settlement tools. The role involves training on products, handling escalations, and coordinating with HR/IT/Finance in a hybrid workflow requiring 2 days in the office in New York.

The position offers exposure to GFW, GLOSS, IMPACT, BuyIns, and BPS systems, with a strong emphasis on accuracy, client service, and collaboration across teams.