Hybrid Director of School‑Based Services & Operations

Backpack Healthcare; Baltimore (MD); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Backpack Healthcare is seeking a Director of School-Based Services & Operations to lead end-to-end operations for our school-based behavioral health programs. You will ensure staffing, reporting, compliance, and outcomes are optimized while collaborating with district partners, grant funders, and cross-functional teams.

The ideal candidate brings a strong background in behavioral health operations, workforce planning, and data-driven evaluation, with experience managing multi-site programs.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, Public Health, or related field preferred.
• Active clinical licensure preferred.
• Minimum 4 years in behavioral health program operations; 3+ years in school-based services or similar setting.

Responsibilities

• Oversee daily operations of school-based behavioral health programs across locations.
• Develop and monitor procedures, KPIs, and staffing coverage.
• Manage budgets and partnerships with school districts and funders.
• Coordinate grant reporting, compliance, and renewals with Finance and Grants teams.
• Lead program evaluation initiatives and communicate results to stakeholders.

Skills

Leadership

Operations management

Budget management

Grant management

Stakeholder relations

Strategic planning

Data-driven decisions

Education

Master's degree in social work

Clinical licensure preferred

Tools

Scheduling software

Grant management software

Job description

Backpack Healthcare is seeking a Director of School-Based Services & Operations to lead end-to-end operations for our school-based behavioral health programs. You will ensure staffing, reporting, compliance, and outcomes are optimized while collaborating with district partners, grant funders, and cross-functional teams.

The ideal candidate brings a strong background in behavioral health operations, workforce planning, and data-driven evaluation, with experience managing multi-site programs.