Hybrid Director of School-Based Services & Operations

Backpack Healthcare; Columbia (MD); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Backpack Healthcare is seeking a Director of School-Based Services & Operations to lead and optimize its school-based behavioral health programs. The role requires strategic oversight of operations, staffing, budgets, and compliance across multiple school partnership sites.

Reporting to the VP of Clinical Operations, you will drive program outcomes, foster strong district relationships, and ensure grant reporting and evaluation processes are robust and compliant.

Qualifications

• Master's degree in related field and licensure preferred.
• Minimum 4 years in behavioral health program operations; 3+ years school-based or comparable community programming preferred.
• Experience managing grant-funded programs, including reporting and compliance.
• Experience overseeing staffing, workforce planning, and multi-site operations.
• Knowledge of HIPAA, FERPA and state regulations relevant to school-based services.
• Ability to translate data into actionable leadership decisions and funder reports.

Responsibilities

• Oversee end-to-end operations of school-based behavioral health programs across locations.
• Develop and monitor procedures, metrics, and KPIs for staffing, utilization, and deliverables.
• Manage program budgets in partnership with Finance and ensure optimal resource allocation.
• Build strong relationships with school districts and ensure contractual obligations are met.
• Lead research and evaluation efforts, translating data into actionable insights.

Skills

Strategic leadership

Operational management

Grant management

Budgets & finance

Stakeholder relationships

Regulatory compliance

Education

Master's degree in Social Work, Counseling, Psychology, Public Health, or related field

Tools

Grant reporting platforms

Staffing/scheduling systems

Data analysis & reporting tools

Job description

Backpack Healthcare is seeking a Director of School-Based Services & Operations to lead and optimize its school-based behavioral health programs. The role requires strategic oversight of operations, staffing, budgets, and compliance across multiple school partnership sites.

Reporting to the VP of Clinical Operations, you will drive program outcomes, foster strong district relationships, and ensure grant reporting and evaluation processes are robust and compliant.