Residential Housing Program Manager

KCS KenCrest Services; Philadelphia (Philadelphia County); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

KenCrest is seeking a Residential Housing Program Manager in Philadelphia to lead 2-3 community homes, ensuring safety, compliance, and high-quality support for individuals with IDD. The role emphasizes strong leadership, staff mentoring, and hands-on oversight of operations.

Ideal candidates have 5+ years in similar roles, supervisory experience, and a willingness to travel between homes to provide on-site leadership and inspections. Monday–Friday, with on-call rotations as needed.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience in supervising staff and managing teams.
• Proficient in Microsoft Office; Kronos experience a plus.

Responsabilités

• Ensure homes follow state, county, and federal regulations.
• Manage and support staff with training, guidance, and feedback.
• Oversee hiring and onboarding of new staff.
• Manage home budgets and ensure spending aligns with goals.
• Conduct regular home and vehicle inspections.
• Approve schedules, timesheets in Kronos, and monthly reports.
• Build strong relationships with families, support coordinators, and day programs.
• Join on-call rotation for after-hours support.
• Travel to homes regularly for leadership, inspections, and staff support.

Connaissances

Leadership

Staff supervision

Microsoft Office

Kronos

Communication

Formation

High school diploma or GED

College degree preferred

Outils

Kronos

Microsoft Office

Description du poste

Residential Housing Program Manager Full Time, Monday through Friday with On Call Rotation Covering Residential Homes in Philadelphia, PA KenCrest is seeking a Program Manager to lead and inspire teams in our Residential Homes program, supporting individuals with Intellectual and Developmental Disabilities (IDD).

This role is all about creating a safe, supportive, and fulfilling environment for the individuals we serve while ensuring our dedicated staff have the resources and leadership they need to succeed.

As a Program Manager, you’ll be responsible for overseeing 2-3 community homes, ensuring that all aspects of the homes run smoothly—from the health and safety of the residents to the day-to-day management of staff, property, and vehicle maintenance. You will be a key advocate for the individuals we support, making sure their needs and desires are met in a way that honors their dignity and independence.

This position requires a strong leader who knows how to manage people with confidence, compassion, and professionalism. You’ll be leading a team, offering ongoing mentorship and guidance, while also handling important administrative responsibilities. The ability to stay organized and make decisions under pressure is essential. We are looking for someone who understands the intricacies of managing both staff and individuals with care. If you’re a thoughtful, experienced leader who enjoys creating meaningful change in people’s lives, we’d love to hear from you.

Salaried Role; Monday through Friday, 8:30 AM – 4:30 PM (with flexibility), plus occasional on-call duties and shift rotations when necessary to ensure the homes run smoothly. This position requires regular travel to the homes within the program to provide hands‑on leadership, conduct inspections, and ensure consistent support for both staff and residents.

Some Key Responsibilities:

• Ensure homes follow state, county, and federal regulations.
• Manage and support staff with training, guidance, and feedback.
• Oversee the hiring and onboarding of new staff.
• Manage home budgets and ensure spending aligns with goals.
• Conduct regular home and vehicle inspections.
• Approve schedules, timesheets in Kronos, and monthly reports.
• Build strong relationships with families, support coordinators, and day programs.
• Join on-call rotation for after-hours support.
• Keep homes stocked with food and supplies; ensure staff have needed resources.
• Travel to homes regularly for leadership, inspections, and staff support.

Minimum Qualifications:

• High School diploma or GED required; college degree preferred.
• At least 5 years of experience in a similar role, with at least 3 years in a supervisory capacity.
• Valid driver's license and acceptable motor vehicle record required (must be acceptable within the last 12 months and retained).
• Strong leadership skills and experience in managing staff, handling conflicts, and providing training.
• Proficient in Microsoft Office; experience with Kronos is a plus.
• Familiarity with positive approaches to supervision and leadership techniques is preferred.

IND123 Annual Why KenCrest?

As an equal opportunity employer (EOE), our dedicated staff of over 2,100 employees and independent contractors are knowledgeable and qualified, with extensive experience helping children, youth, and adults reach their goals in service of our mission: to support community development by exploring possibilities, mobilizing resources, and championing dreams.

Contractor Positions Looking for more freedom and a chance to create your own schedule? Check out our flexible full-time and part-time opportunities, in a community near you! KenCrest offers contractor positions throughout our Early Intervention and Clinical programs.