Hybrid Director of Internal Operations – Consumer

Derris; New York (NY); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

New York office

Job summary

Derris, part of Orchestra, seeks a Director, Internal Operations, Consumer, to work with the CEO and senior leaders in New York. The role focuses on building operational systems, driving accountability, and reducing executive burden to enable client work and growth.

The ideal candidate will have agency experience, be highly organized, and adept at aligning people, processes, and priorities in a fast-paced environment. Hybrid work from the New York office is required.

Qualifications

• 5-7+ years in communications, account management, operations, or other cross-functional roles.
• Agency experience preferred.
• Strong planning and organizational abilities.
• Ability to turn priorities into actionable plans and drive execution.

Responsibilities

• Serve as strategic partner to the CEO and senior leaders, translating priorities into actionable plans and ensuring execution.
• Lead cross-functional planning and agency initiatives, keeping priorities organized and decisions turning into action.
• Design and improve systems, processes, and tools that strengthen staffing visibility, account health, and business performance.
• Partner with leadership on staffing and resource planning, balancing business needs with team strengths and development.
• Coordinate new tools, systems, and initiatives across Orchestra teams in practical, efficient ways.
• Create clear workflows and follow-up processes to improve accountability and focus on client work.
• Oversee the agency's business development efforts by coordinating new business operations and proposal readiness.

Skills

Cross-functional planning

Project management

Stakeholder management

Operational design

Strategic thinking

Communication skills

Job description

Derris, part of Orchestra, seeks a Director, Internal Operations, Consumer, to work with the CEO and senior leaders in New York. The role focuses on building operational systems, driving accountability, and reducing executive burden to enable client work and growth.

The ideal candidate will have agency experience, be highly organized, and adept at aligning people, processes, and priorities in a fast-paced environment. Hybrid work from the New York office is required.