Hybrid Director, BD Operations & Growth

Contexture; Phoenix, Denver, Grand Junction (AZ, CO, CO); Hybrid; USD 95,000 - 107,000; Full time

Job summary

Contexture seeks a Director of Business Development Operations to lead cross-functional activities across engagement, billing, and account management. You will optimize workflows, manage staff, and collaborate with departments to streamline processes and improve customer outcomes.

The role requires strong program leadership, expertise in HIE/HIT, and experience guiding operational plans for multiple applications, including pricing models and documentation standards.

Qualifications

• 7–10+ years of experience in business operations and program development.
• Broad knowledge of healthcare providers and organizations.
• Arizona/Colorado healthcare landscape familiarity preferred.
• Bachelor’s degree in information management/technology, business administration, or related field.

Responsibilities

• Coordinate with department managers to ensure services are delivered on time and to quality standards.
• Develop and implement operational plans for business and clinical applications.
• Lead onboarding, onboarding risk management and Salesforce enhancements.
• Supervise staff, staffing levels, and onboarding plans.
• Support billing processes and data flow from Salesforce to Finance.
• Provide leadership, coaching, and training aligned with goals.

Skills

Program/Project management

Healthcare providers knowledge

Executive communication

Interpersonal/public relations

Independent work

Multitasking/Prioritization

Sales compensation design

Sales team leadership

HIE/Health IT knowledge

Campaign design

Sales funnel management

Detail oriented

Education

Bachelor’s degree in information management/technology, Business Administration, or related field

7–10+ years of experience in business operations

Familiarity with AZ/CO healthcare landscape; IT/HIT experience

Project management certification a plus

Tools

CRM tools

Job description

Contexture seeks a Director of Business Development Operations to lead cross-functional activities across engagement, billing, and account management. You will optimize workflows, manage staff, and collaborate with departments to streamline processes and improve customer outcomes.

The role requires strong program leadership, expertise in HIE/HIT, and experience guiding operational plans for multiple applications, including pricing models and documentation standards.