Hybrid Digital Learning Specialist – E-Learning & Media

The Hanover Insurance Group; Farmington Hills (MI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with company match

Tuition reimbursement

PTO

Company paid holidays

Flexible work arrangements

Cultural Awareness Day (IDE)

Job summary

The Hanover Insurance Group in Worcester, MA or Farmington Hills, MI is seeking a Digital Learning Specialist to transform instructional design plans into interactive digital content. The role collaborates with designers, SMEs, and training consultants to deliver engaging e-learning experiences.

You will work with tools like Articulate Storyline, Rise, EasyGenerator, and Captivate to produce modules, videos, and job aids while maintaining LMS content and accessibility standards.

Qualifications

• Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field.
• 1–3 years of experience developing digital learning content.
• Competence with e-learning authoring tools and multimedia software.
• Graphic design and video editing skills.
• Excellent organizational and time management skills.
• Ability to work collaboratively with cross-functional teams.
• Attention to detail and creative problem-solving skills.

Responsibilities

• Develop and produce learning content such as e-learning modules, videos, graphics, job aids, and other digital assets based on instructional design specifications.
• Utilize authoring tools (e.g. Articulate Storyline, Rise, EasyGenerator, Captivate) and multimedia software to create interactive and accessible learning experiences.
• Ensure content accuracy, consistency, and alignment with learning objectives and organizational standards.
• Collaborate with instructional designers and subject matter experts to refine content and incorporate feedback.
• Convert existing materials (e.g., classroom training, print documents) into digital formats optimized for online delivery.
• Maintain and update learning content within the LMS and other platforms.
• Update and maintain procedures, job aids, and reference materials to ensure accuracy and relevance.
• Ensure all updated content is published and accessible in the organization’s knowledge management platforms.
• Audit existing materials regularly to identify outdated content and implement revisions promptly.
• Apply best practices in visual design, user experience, and accessibility to enhance learner engagement.
• Manage multiple projects simultaneously, meeting deadlines and quality standards.
• Stay current on emerging technologies and trends in digital learning content development.

Skills

Digital content development

e-learning authoring tools

Graphic design

Video editing

Organizational skills

Team collaboration

Attention to detail

Education

Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field

Tools

Articulate Storyline

Rise

EasyGenerator

Captivate

Job description

The Hanover Insurance Group in Worcester, MA or Farmington Hills, MI is seeking a Digital Learning Specialist to transform instructional design plans into interactive digital content. The role collaborates with designers, SMEs, and training consultants to deliver engaging e-learning experiences.

You will work with tools like Articulate Storyline, Rise, EasyGenerator, and Captivate to produce modules, videos, and job aids while maintaining LMS content and accessibility standards.