Learning & Development - Digital Learning Specialist

Hanover Insurance Group, Inc.; Worcester, Howell (MA, MI); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Hanover Insurance Group, Inc. is seeking a Digital Learning Specialist to design and deliver engaging digital learning content from instructors’ specifications.

You will craft modules, videos, and job aids using Articulate Storyline, Rise, Captivate, and related tools while ensuring alignment with learning objectives. The role requires collaboration with instructional designers and subject matter experts, converting classroom materials to online formats and maintaining content across the LMS and

Qualifications

• Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field.
• 1–3 years of experience developing digital learning content.
• Competence with e-learning authoring tools and multimedia software.
• Graphic design and video editing skills.
• Excellent organizational and time management skills.
• Ability to work collaboratively with cross-functional teams.
• Attention to detail and creative problem‑solving skills.

Responsibilities

• Develop and produce learning content such as e-learning modules, videos, graphics, job aids, and other digital assets based on instructional design specifications.
• Utilize authoring tools (e.g. Articulate Storyline, Rise, EasyGenerator, Captivate) and multimedia software to create interactive and accessible learning experiences.
• Ensure content accuracy, consistency, and alignment with learning objectives and organizational standards.
• Collaborate with instructional designers and subject matter experts to refine content and incorporate feedback.
• Convert existing materials (e.g., classroom training, print documents) into digital formats optimized for online delivery.
• Maintain and update learning content within the Learning Management System (LMS) and other platforms.
• Update and maintain procedures, job aids, and reference materials to ensure accuracy and relevance.
• Ensure all updated content is published and accessible in the organization’s knowledge management platforms.
• Audit existing materials regularly to identify outdated content and implement revisions promptly.
• Apply best practices in visual design, user experience, and accessibility to enhance learner engagement.
• Manage multiple projects simultaneously, meeting deadlines and quality standards.
• Stay current on emerging technologies and trends in digital learning content development.

Skills

e-learning tools

multimedia software

graphic design

video editing

collaboration

attention to detail

Education

Bachelor's degree in Instructional Technology, Multimedia Design, Education, or related field

Tools

Articulate Storyline

Rise

EasyGenerator

Captivate

LMS

Job description

Our Learning & Development team is seeking a Digital Learning Specialist to join their growing team in Worcester, MA or Howell, MI. This is a full time, non-exempt position. This is a hybrid opportunity (2x a week in office).

POSITION OVERVIEW:

The Digital Learning Specialist collaborates with instructional designers, subject matter experts, Training Consultants, and other stakeholders to create engaging, high-quality learning materials that support organizational training initiatives. This role focuses on transforming instructional design plans into interactive and visually appealing content using e-learning authoring tools, multimedia, and digital platforms.

IN THIS ROLE, YOU WILL:

• Develop and produce learning content such as e-learning modules, videos, graphics, job aids, and other digital assets based on instructional design specifications.
• Utilize authoring tools (e.g. Articulate Storyline, Rise, EasyGenerator, Captivate) and multimedia software to create interactive and accessible learning experiences.
• Ensure content accuracy, consistency, and alignment with learning objectives and organizational standards.
• Collaborate with instructional designers and subject matter experts to refine content and incorporate feedback.
• Convert existing materials (e.g., classroom training, print documents) into digital formats optimized for online delivery.
• Maintain and update learning content within the Learning Management System (LMS) and other platforms.
• Update and maintain procedures, job aids, and reference materials to ensure accuracy and relevance.
• Ensure all updated content is published and accessible in the organization’s knowledge management platforms.
• Audit existing materials regularly to identify outdated content and implement revisions promptly.
• Apply best practices in visual design, user experience, and accessibility to enhance learner engagement.
• Manage multiple projects simultaneously, meeting deadlines and quality standards.
• Stay current on emerging technologies and trends in digital learning content development.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field.
• 1–3 years of experience developing digital learning content.
• Competence with e-learning authoring tools and multimedia software.
• Graphic design and video editing skills.
• Excellent organizational and time management skills.
• Ability to work collaboratively with cross-functional teams.
• Attention to detail and creative problem‑solving skills.