Hybrid Digital Learning Specialist

The Hanover Insurance Group; Massachusetts; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work arrangements

Medical, dental, vision, life, and dis

401K with company match

Tuition reimbursement

Paid time off

Company paid holidays

On-site medical/wellness center (Worc.

Job summary

The Hanover Insurance Group is seeking a Digital Learning Specialist to join our Learning & Development team in Worcester, MA (hybrid; 2 days in office) or Farmington Hills, MI. You will transform instructional design plans into engaging digital learning content and manage multiple projects across platforms.

Collaborate with instructional designers, SMEs, and Training Consultants to produce high-quality e-learning modules, videos, and job aids using Articulate Storyline, Rise, and Captivate.

Qualifications

• Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field.
• 1–3 years of experience developing digital learning content.
• Proficiency with e-learning authoring tools and multimedia software.
• Graphic design and video editing skills.
• Strong organizational and time management abilities.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Develop and produce e-learning modules, videos, graphics, job aids, and other digital assets.
• Use authoring tools like Storyline, Rise, EasyGenerator, and Captivate to create content.
• Ensure content accuracy and alignment with learning objectives.
• Collaborate with instructional designers and SMEs to refine content.
• Convert classroom or print materials to online formats.
• Maintain content in the Learning Management System (LMS).
• Update procedures, job aids, and reference materials.
• Publish content and ensure accessibility in knowledge platforms.
• Audit materials to identify outdated content and apply revisions.
• Apply best practices in visual design, UX, and accessibility.
• Manage multiple projects and meet deadlines.
• Stay current on digital learning trends.

Skills

Content development

Team collaboration

Attention to detail

Time management

Graphic design

Education

Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field

Tools

Articulate Storyline

Rise

EasyGenerator

Captivate

Multimedia software

Job description

The Hanover Insurance Group is seeking a Digital Learning Specialist to join our Learning & Development team in Worcester, MA (hybrid; 2 days in office) or Farmington Hills, MI. You will transform instructional design plans into engaging digital learning content and manage multiple projects across platforms.

Collaborate with instructional designers, SMEs, and Training Consultants to produce high-quality e-learning modules, videos, and job aids using Articulate Storyline, Rise, and Captivate.