Hybrid Desktop Systems Engineer - Advanced (Dell & Veeam)

Co-Op Advantage

Lubbock (TX)

Hybrid

USD 85,000 - 120,000

Full time

4 days ago

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Job summary

Plains Cotton Cooperative Association (PCCA) in Lubbock, TX, is seeking a Desktop Systems Specialist (Advanced) to join the IT Operations team. This hybrid role combines high-touch end-user support with backend infrastructure maintenance, ensuring health of the Dell hardware ecosystem, LAN/WAN connectivity, and Veeam backup integrity.

You will manage Active Directory, print servers, and conferencing room setups, while providing Tier 2/3 escalation and supporting remote meetings.

Qualifications

5+ years of professional experience in desktop support, print server management, network or systems administration.
Advanced knowledge of Windows 10/11 and Microsoft 365 apps.
Proficiency with Active Directory Users & Computers and backup services (i.e. Veeam Backup and Recovery).
Solid understanding of TCP/IP, DNS, DHCP, and VPN troubleshooting.
Advanced knowledge of print server management including adding printers and troubleshooting system printing.
Specific expertise in Dell hardware architecture and BIOS management.

Responsibilities

Hardware & Endpoint Management: deploy, configure, and maintain Dell desktops and laptops; perform onsite diagnostics and repairs; upgrade Windows OS and perform patching.
Infrastructure & Directory Services: manage LAN/WAN connectivity; handle Active Directory objects and password resets; manage print servers and print queues.
Data Protection & Recovery: monitor daily backups via Veeam; perform restores; test backup integrity; support AV and large-format displays for conferencing.