Hybrid Data & Operations Specialist — Veteran Services

Village for Vets; Los Angeles (CA); Hybrid; USD 34,000 - 40,000; Full time

Job summary

Village for Vets is seeking a data and operations specialist to provide administrative, procurement, compliance, data support, and audit support across multiple programs in a hybrid Los Angeles setting. You will ensure accurate documentation, data integrity, contract and procurement compliance, reporting accuracy, and efficient support for program staff and leadership.

Required: Bachelor's degree or equivalent; 1 year in homeless services and 3–5 years in administrative support or program

Qualifications

• Bachelor’s degree or equivalent lived experience.
• Minimum 1 year of experience working in homeless services; 3–5 years of experience in an administrative support or program operations role.
• Excellent keyboarding skills; familiarity with data management software and tools (Microsoft Excel, Access, CRM systems); proficient in database management and Microsoft Office Suite.

Responsibilities

• Facilitate and support procurement processes for participant assistance items, emergency location stays, and rideshare services.
• Coordinate financial transactions, purchase requests, approvals, expenditures, vendor communications, and invoice reconciliation.
• Enter, update, verify, and maintain accurate program data; perform routine quality checks, data cleansing, and discrepancy resolution.
• Prepare and edit documents, presentations, and reports for internal and external distribution.
• Maintain accurate records, files, procurement logs, and databases, ensuring confidentiality and audit readiness.
• Assist with preparation of supporting documentation for internal, external, and funder audits (e.g., SSVF, independent and accreditation audits).
• Review participant and program files for completeness and compliance with agency, donor, and funder requirements.
• Support external and internal accreditation organization submissions and renewals.
• Compile, organize, and generate weekly, monthly, quarterly, and annual performance reports and required program data.
• Maintain adequate inventory of office supplies, monitor office equipment, and coordinate facilities requests.
• Assist with onboarding and offboarding administrative tasks, workspace preparation, mail, deliveries, and document distribution.
• Interact professionally, compassionately, and responsively with participants, staff members, and community partners.

Skills

Proactive self-starter

Interpersonal skills

Customer service

Attention to detail

Effective communicator

Education

Bachelor's degree or equivalent lived experience

Tools

Microsoft Excel

Microsoft Access

CRM systems

Microsoft Office Suite

Job description

Village for Vets is seeking a data and operations specialist to provide administrative, procurement, compliance, data support, and audit support across multiple programs in a hybrid Los Angeles setting. You will ensure accurate documentation, data integrity, contract and procurement compliance, reporting accuracy, and efficient support for program staff and leadership.

Required: Bachelor's degree or equivalent; 1 year in homeless services and 3–5 years in administrative support or program