SSVF Data and Operations Specialist

Village for Vets; Los Angeles (CA); Ibrido; USD 34.000 - 40.000; Tempo pieno

Descrizione del lavoro

Village for Vets is seeking a data and operations specialist to provide administrative, procurement, compliance, data support, and audit support across multiple programs in a hybrid Los Angeles setting. You will ensure accurate documentation, data integrity, contract and procurement compliance, reporting accuracy, and efficient support for program staff and leadership.

Required: Bachelor's degree or equivalent; 1 year in homeless services and 3–5 years in administrative support or program

Competenze

• Bachelor’s degree or equivalent lived experience.
• Minimum 1 year of experience working in homeless services; 3–5 years of experience in an administrative support or program operations role.
• Excellent keyboarding skills; familiarity with data management software and tools (Microsoft Excel, Access, CRM systems); proficient in database management and Microsoft Office Suite.

Mansioni

• Facilitate and support procurement processes for participant assistance items, emergency location stays, and rideshare services.
• Coordinate financial transactions, purchase requests, approvals, expenditures, vendor communications, and invoice reconciliation.
• Enter, update, verify, and maintain accurate program data; perform routine quality checks, data cleansing, and discrepancy resolution.
• Prepare and edit documents, presentations, and reports for internal and external distribution.
• Maintain accurate records, files, procurement logs, and databases, ensuring confidentiality and audit readiness.
• Assist with preparation of supporting documentation for internal, external, and funder audits (e.g., SSVF, independent and accreditation audits).
• Review participant and program files for completeness and compliance with agency, donor, and funder requirements.
• Support external and internal accreditation organization submissions and renewals.
• Compile, organize, and generate weekly, monthly, quarterly, and annual performance reports and required program data.
• Maintain adequate inventory of office supplies, monitor office equipment, and coordinate facilities requests.
• Assist with onboarding and offboarding administrative tasks, workspace preparation, mail, deliveries, and document distribution.
• Interact professionally, compassionately, and responsively with participants, staff members, and community partners.

Conoscenze

Proactive self-starter

Interpersonal skills

Customer service

Attention to detail

Effective communicator

Formazione

Bachelor's degree or equivalent lived experience

Strumenti

Microsoft Excel

Microsoft Access

CRM systems

Microsoft Office Suite

Descrizione del lavoro

Department: Supportive Services for Veteran Families (SSVF) / Operations

Reports To: Data & Compliance Manager

Job Type: Non-Exempt, Full-Time

Expected Duration: Regular / Ongoing

Location / Worksite: Hybrid (Los Angeles, CA)

Compensation Range: $24.52 – $28.85 per hour (based on experience)

Position Summary

Village for Vets is seeking a highly organized and detail-oriented Data and Operations Specialist to provide administrative, procurement, compliance, data support, and audit support across multiple programs. This position serves as a key operational resource ensuring accurate documentation, data integrity, contract and procurement compliance, reporting accuracy, and efficient administrative support for program staff and leadership.

Key Responsibilities

• Facilitate and support procurement processes for participant assistance items, emergency location stays, and rideshare services.
• Coordinate financial transactions, purchase requests, approvals, expenditures, vendor communications, and invoice reconciliation.
• Enter, update, verify, and maintain accurate program data; perform routine quality checks, data cleansing, and discrepancy resolution.
• Prepare and edit documents, presentations, and reports for internal and external distribution.
• Maintain accurate records, files, procurement logs, and databases, ensuring confidentiality and audit readiness.
• Assist with preparation of supporting documentation for internal, external, and funder audits (e.g., SSVF, independent and accreditation audits).
• Review participant and program files for completeness and compliance with agency, donor, and funder requirements.
• Support external and internal accreditation organization submissions and renewals.
• Compile, organize, and generate weekly, monthly, quarterly, and annual performance reports. and required program data.
• Maintain adequate inventory of office supplies, monitor office equipment, and coordinate facilities requests.
• Assist with onboarding and offboarding administrative tasks, workspace preparation, mail, deliveries, and document distribution.
• Interact professionally, compassionately, and responsively with participants, staff members, and community partners.

Requirements

Required Qualifications & Skills

• Education: Bachelor’s degree or equivalent lived experience.
• Experience: Minimum 1 year of experience working in homeless services; 3–5 years of experience in an administrative support or program operations role.
• Technical Skills: Excellent keyboarding skills; familiarity with data management software and tools (Microsoft Excel, Access, CRM systems); proficient in database management and Microsoft Office Suite.
• Soft Skills: Proactive self-starter with the ability to work independently; exceptional follow-through; excellent interpersonal and customer service skills; ability to manage sensitive and confidential information with integrity.
• Availability: Monday through Friday, 9:00am - 5:30pm

Physical Demands and Work Environment:

• High level of concentration and attention to detail for extended periods of time required.
• Ability to communicate effectively with individuals in the organization at all levels, outside providers and consultants.
• Ability to quickly organize and communicate thoughts and to understand communications from others.
• Complex reading and writing skills with the ability to read, proof, and analyze complex documents.
• Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
• Ability to work independent, with others, around others, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• This is sedentary work in an office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and/or carry up to 20 lbs.

Equal Opportunity and E-Verify

• Village for Vets is an equal opportunity employer committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability, or perceived disability. Per the Fair Chance Ordinance, we will consider qualified applicants with criminal histories in a manner consistent with the ordinance.
• Village for Vets participates in E-Verify