Hybrid Data Integration & Operations Analyst

TransUnion; Boca Raton (FL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Commuter benefits

Paid time off

Job summary

TransUnion in Boca Raton is seeking a Sr Analyst, Data Integration to support and optimize our Alternative Data operations. Hybrid work requires in-person collaboration at least two days a week with a focus on data quality, integration projects, and stakeholder management.

You will partner with customers and internal teams, monitor data sources, and drive corrective actions to ensure accurate, timely updates.

Qualifications

• Bachelor’s degree or equivalent professional experience with 5+ years in customer-facing, operations, reporting management, or related roles.
• Experience supporting customer integration projects and managing stakeholder relationships in a service-oriented environment.
• Knowledge of banking, retail credit, consumer credit reporting, or related regulated industries.
• Experience analyzing operational issues, identifying root causes, and implementing preventative solutions.

Responsibilities

• Support TransUnion’s Alternative Data operations and day-to-day business functions.
• Monitor the performance, health, quality, and integrity of Alternative Data Sources and Furnishers.
• Serve as the primary internal point of contact for issues related to alternative data sources.
• Investigate customer issues, determine root causes, and implement corrective actions to prevent recurring problems.
• Partner with customers to audit reported data and ensure accurate, timely updates.
• Deliver high-quality customer service by managing escalations and resolving operational challenges.
• Build strong relationships with customers and stakeholders through proactive communication and problem-solving.
• Anticipate customer needs and recommend appropriate solutions that improve operational outcomes.
• Support customer integration projects and work across teams to ensure successful implementation of data solutions.

Skills

Salesforce CRM

Metro 2® credit reporting

Power BI

Tableau

data quality assessment

analytical skills

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce CRM

Power BI

Tableau

Job description

TransUnion in Boca Raton is seeking a Sr Analyst, Data Integration to support and optimize our Alternative Data operations. Hybrid work requires in-person collaboration at least two days a week with a focus on data quality, integration projects, and stakeholder management.

You will partner with customers and internal teams, monitor data sources, and drive corrective actions to ensure accurate, timely updates.