Senior Data Integration & Operations Analyst

TransUnion LLC; Reston (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

TransUnion LLC in Reston, VA is seeking a Sr Analyst, Data Integration to support our Alternative Data operations and ensure the quality and reliability of data sources and furnishers within the organization. The role involves collaborating with customers and internal teams, managing data integration projects, and ensuring timely updates.

You will monitor data sources, resolve escalations, and build strong relationships with stakeholders, while leveraging Salesforce, Metro 2 knowledge, and BI

Qualifications

• Bachelor's degree or equivalent professional experience with 5+ years in customer-facing, operations, reporting management, or related roles.
• Experience supporting customer integration projects and managing stakeholder relationships in a service-oriented environment.
• Knowledge of banking, retail credit, consumer credit reporting, or related regulated industries.
• Experience analyzing operational issues, identifying root causes, and implementing preventative solutions.

Responsibilities

• Support TransUnion's Alternative Data operations and day-to-day business functions.
• Monitor the performance, health, quality, and integrity of Alternative Data Sources and Furnishers.
• Serve as the primary internal point of contact for issues related to alternative data sources.
• Investigate customer issues, determine root causes, and implement corrective actions to prevent recurring problems.
• Partner with customers to audit reported data and ensure accurate, timely updates.
• Deliver high-quality customer service by managing escalations and resolving operational challenges.
• Build strong relationships with customers and stakeholders through proactive communication and problem-solving.
• Anticipate customer needs and recommend appropriate solutions that improve operational outcomes.
• Support customer integration projects and work across teams to ensure successful implementation of data solutions.

Skills

Salesforce CRM

Metro 2

Power BI

Tableau

Data analysis

Education

Bachelor's degree or higher

Tools

Salesforce CRM

Metro 2

Power BI

Tableau

Job description

TransUnion LLC in Reston, VA is seeking a Sr Analyst, Data Integration to support our Alternative Data operations and ensure the quality and reliability of data sources and furnishers within the organization. The role involves collaborating with customers and internal teams, managing data integration projects, and ensuring timely updates.

You will monitor data sources, resolve escalations, and build strong relationships with stakeholders, while leveraging Salesforce, Metro 2 knowledge, and BI