Senior Analyst — Alternative Data & Data Integration

TransUnion; Chicago (IL); Hybrid; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

HSA/FSA options

401(k) match & ESPP

Paid time off & holidays

Tuition reimbursement

Job summary

TransUnion is seeking a Sr Analyst, Data Integration to support and optimize the Alternative Data team within Data Acquisition Services. The role combines customer-facing responsibilities with operational governance in a hybrid work setting, requiring collaboration across internal teams to deliver accurate data solutions.

You will monitor data source health, drive data quality initiatives, and act as a primary contact for data-related issues while engaging customers and stakeholders to ensure

Qualifications

• Bachelor's degree or equivalent professional experience with 5+ years in customer-facing roles.
• Experience supporting customer integration projects and managing stakeholder relationships.
• Knowledge of banking, retail credit, consumer credit reporting, or related regulated industries.

Responsibilities

• Support TransUnion's Alternative Data operations and day-to-day business functions.
• Monitor the performance, health, quality, and integrity of Alternative Data Sources and Furnishers.
• Serve as the primary internal point of contact for issues related to alternative data sources.
• Investigate customer issues, determine root causes, and implement corrective actions to prevent recurring problems.
• Partner with customers to audit reported data and ensure accurate, timely updates.
• Deliver high-quality customer service by managing escalations and resolving operational challenges.
• Build strong relationships with customers and stakeholders through proactive communication and problem-solving.
• Anticipate customer needs and recommend appropriate solutions that improve operational outcomes.
• Support customer integration projects and work across teams to ensure successful implementation of data solutions.

Skills

Customer-facing

Operations experience

Stakeholder management

Data quality

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Metro 2® credit reporting

Power BI

Tableau

Reporting tools

Job description

TransUnion is seeking a Sr Analyst, Data Integration to support and optimize the Alternative Data team within Data Acquisition Services. The role combines customer-facing responsibilities with operational governance in a hybrid work setting, requiring collaboration across internal teams to deliver accurate data solutions.

You will monitor data source health, drive data quality initiatives, and act as a primary contact for data-related issues while engaging customers and stakeholders to ensure