Hybrid Customs Clearance & Release Specialist

FedEx Logistics; City of Tonawanda (NY); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Tonawanda, NY, is seeking a detail‑oriented customs brokerage professional to manage entry services and secure timely releases for shipments in full compliance with CBP and FDA regulations.

The role demands strong documentation analysis, communication with carriers and clients, and coordination of release, classification, and freight forwarding activities. Prior brokerage experience and MS Office proficiency are essential.

Qualifications

• HS Diploma/GED required.
• Two years experience in release, classification or related fields or with a high level of performance.
• MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.

Responsibilities

• Provides customers the required entry services and promotes exceptional customer service by securing relationships with FTN customers and carriers.
• Analyzes documentation to determine admissibility, bond, and release.
• Contacts carriers, clients, customs and other parties to facilitate release of imported merchandise.
• Completes release & classification of shipments and calculates duties and value.
• Handles freight forwarding tasks including bills of lading and delivery arrangements.
• Reviews entry errors and resubmits corrections promptly.
• Maintains regulatory-compliant records and prepares daily release/classification reports.

Skills

Customer service

Attention to detail

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in Tonawanda, NY, is seeking a detail‑oriented customs brokerage professional to manage entry services and secure timely releases for shipments in full compliance with CBP and FDA regulations.

The role demands strong documentation analysis, communication with carriers and clients, and coordination of release, classification, and freight forwarding activities. Prior brokerage experience and MS Office proficiency are essential.