Hybrid Customer Success Partner – Life Sciences

Meet Life Sciences; New York (NY); Hybrid; USD 55,000 - 70,000; Full time

Job summary

A global talent solutions provider is seeking a Customer Success Partner in NYC. This role involves managing contractor relationships, ensuring contract renewals, and identifying upselling opportunities. The ideal candidate should have at least 2 years of experience in recruitment or account management, excellent interpersonal skills, and be comfortable working in a fast-paced environment. A hybrid working model is offered.

Qualifications

• At least 2 years of agency recruitment, contractor care, customer success, or account management experience.
• Strong understanding of contractor management processes.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage contractor extensions and ensure timely renewals.
• Build strong client relationships and resolve concerns.
• Identify upselling opportunities for existing accounts.

Skills

Contract Management

Sales and Upselling Expertise

Relationship Management

Lead Generation

Industry Experience

Technical Proficiency

Organizational Skills

Personal Attributes

Tools

Bullhorn

Job description

A global talent solutions provider is seeking a Customer Success Partner in NYC. This role involves managing contractor relationships, ensuring contract renewals, and identifying upselling opportunities. The ideal candidate should have at least 2 years of experience in recruitment or account management, excellent interpersonal skills, and be comfortable working in a fast-paced environment. A hybrid working model is offered.