Hybrid Customer Success Engineer - Onboarding & Integrations
Finvari, Inc.
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Benefits offered by this job
Job summary
Finvari is seeking a Customer Success Engineer in Seattle for a hybrid role. You will serve as the technical champion, leading onboarding, supporting integrations, and resolving complex issues across Product, Engineering, and Customer Success.
You’ll work with customers to maximize value of the Finvari platform and ensure smooth implementation. Ideal candidates have 5+ years in technical, customer-facing roles, strong SQL and API troubleshooting skills, and experience with B2B SaaS.
Qualifications
- 5+ years in a technical, customer-facing role.
- Strong experience with SQL, data querying, and structured/unstructured data.
- Experience troubleshooting integrations and APIs end-to-end.
- Experience with B2B SaaS platforms and customer workflows.
- Excellent written and verbal communication.
Responsibilities
- Lead technical onboarding and implementations.
- Troubleshoot complex data, integration, and API issues.
- Design and configure solutions aligning with customer workflows.
- Identify recurring issues and drive improvements.
- Create and maintain clear, scalable documentation.
- Partner cross-functionally with Product, Engineering, and Customer Success.
- Operate independently in a fast-moving environment.
Skills
Job description
Finvari is seeking a Customer Success Engineer in Seattle for a hybrid role. You will serve as the technical champion, leading onboarding, supporting integrations, and resolving complex issues across Product, Engineering, and Customer Success.
You’ll work with customers to maximize value of the Finvari platform and ensure smooth implementation. Ideal candidates have 5+ years in technical, customer-facing roles, strong SQL and API troubleshooting skills, and experience with B2B SaaS.
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