Hybrid Customer Service & Sales Support Specialist

D.B. Roberts; Bothell (WA); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Vacation, sick time and holidays

Insurance (accident, life, disability,

Critical illness insurance

Job summary

DB Roberts is seeking a Customer Service Representative to support Inside Sales and Branch Management, enter orders, generate reports, and manage backlogs. You will assist the sales team and strengthen relationships with customers and suppliers.

The role emphasizes handling multiple tasks quickly, delivering high-quality service, and collaborating across the branch to meet objectives in a hybrid work setting.

Qualifications

• Associate degree or 1-2 years of office/customer service experience.
• Strong interpersonal and communication skills.
• Advanced Excel, Outlook and Word proficiency.
• Excellent organization and multitasking capabilities.

Responsibilities

• Handle order entry and maintenance, reporting and backlog review.
• Provide branch administrative support and back up for sales.
• Collaborate with inside team to grow sales with certain accounts.
• Manage multiple daily priorities and deliver high service levels.

Skills

Interpersonal skills

Communication skills

Multitasking

Organization

Customer service

Education

Associate degree

1-2 years experience

Tools

Excel

Outlook

Word

Job description

DB Roberts is seeking a Customer Service Representative to support Inside Sales and Branch Management, enter orders, generate reports, and manage backlogs. You will assist the sales team and strengthen relationships with customers and suppliers.

The role emphasizes handling multiple tasks quickly, delivering high-quality service, and collaborating across the branch to meet objectives in a hybrid work setting.